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BlackBerry Enterprise Server (BES) queries

  • 07-06-2006 7:35pm
    #1
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,288 ✭✭✭✭


    Hi lads,

    We have BES 4.01 in work with about 70 users.
    Am I right in thinking that if a user deletes a mail from their Blackberry (v7100) that it should also delete on the exchange server? (and vise versa)

    Basiclly it looks like mails are not synchronizing either end.....a combo of Exchange 5.5 & 2003
    Is this a licencing issue? (3 or so licences left)

    I'm only getting familiar with BES myself.


Comments

  • #2
    Akula
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭Akula


    doubtfully a licensing issue.

    You can set it either way, to synchronise deletions or not.


  • #3
    Akula
    Registered Users, Registered Users 2 Posts: 791 ✭✭✭Akula


    btw the best place to get blackberry support is www.blackberryforums.com

    they have BES admin forum which should be right up your street.


  • #4
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,288 ✭✭✭✭Standard Toaster


    Found that forum last week.....great resource. ;)

    As far as I can remember it's set to synchronise deletions. Server side wins.
    I'll check tomorrow and post here.

    I'll have a good read through the admin section tonite too. Cheers


  • #5
    Standard Toaster
    Registered Users, Registered Users 2 Posts: 10,288 ✭✭✭✭Standard Toaster


    bes1jw.jpg

    That's what it's set to at the mo. The mails are not syncing though.
    To quote a user's mail:
    "Blackberry and PC are not synchronising. Deleted mails on BB do not delete from pc"

    I know Vodafone are having issues with gprs over the last few days but it's not related to this.

    Any ideas?


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