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laptop crashes using external hdd

mayto · 2006-06-01 10:15:47

my mate has a compaq evo laptop(will get exact model number later) running windows nt .he can plug in an external hdd and browse trhrough the files.but if he tries to transfer to or from the hdd,the pc crashes-bsod.changed some bios settings but no luck. any ideas on how to fix it or what could be causing it.

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01-06-2006 11:15am

#1

mayto

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my mate has a compaq evo laptop(will get exact model number later) running windows nt .he can plug in an external hdd and browse trhrough the files.but if he tries to transfer to or from the hdd,the pc crashes-bsod.changed some bios settings but no luck.
any ideas on how to fix it or what could be causing it.

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#2 02-06-2006 2:21pm
TommyGun

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Update the latest driver for the motherboard and if avalible USB drivers. This should help.

Use the link below to find the drivers.

http://h18007.www1.hp.com/support/files/evonotebook/us/index.html

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#3 02-06-2006 2:24pm
greglo23

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afaik windows nt has no support for usb. he might have to upgrade to xp. i found some drivers here for a few devices http://tinyurl.com/mg5ap. google ( nt and usb ) and you will find some more.

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#4 02-06-2006 5:31pm
mayto

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cheers,will give them a go next week when i get the laptop

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#5 04-06-2006 1:41am
jimmycrackcorm

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i have a problem with a usb hard drive before so I plugged in a powerd usb hub and that worked ok.

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