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`Smart telecom speed dropping to >56k

  • 22-05-2006 10:29pm
    #1
    munkifisht
    Registered Users, Registered Users 2 Posts: 99 ✭✭


    I just signed up to smart in Galway, And I've had nothing but troube since I plugged the modem in. I'm not sure if this is a problem with the router (and this is probably the most likley as it's ment to be a load of crap), a think that smart are doing to limit my usage, or the what ya call it, con...something ratio, the sharing ratio. I plugged in on thursday, then I saw the slow connection of 400Kbps, about an hour later it dropped to 42 Kbps, and by the time I was going to bed, it was down to 26Kbps. I had to leave Galway on Firday, and when I came back yesterday night, the connection was all the way up to 1.6Mbps. It stayed at this until about 6 PM today, then it dropped right back down again.

    I do use bittorrents, and I have left it on for hours, and I'm wondering if Smart has some form of blocking policy on this sort of subversive behaviour.


Comments

  • #2
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,316 CMod ✭✭✭✭spurious


    Where are you taking your speed readings from?

    I haven't experienced any problems with Smart (once I eventually got to them).


  • #3
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    munkifisht wrote:
    I just signed up to smart in Galway, And I've had nothing but troube since I plugged the modem in. I'm not sure if this is a problem with the router (and this is probably the most likley as it's ment to be a load of crap), a think that smart are doing to limit my usage, or the what ya call it, con...something ratio, the sharing ratio. I plugged in on thursday, then I saw the slow connection of 400Kbps, about an hour later it dropped to 42 Kbps, and by the time I was going to bed, it was down to 26Kbps. I had to leave Galway on Firday, and when I came back yesterday night, the connection was all the way up to 1.6Mbps. It stayed at this until about 6 PM today, then it dropped right back down again.

    I do use bittorrents, and I have left it on for hours, and I'm wondering if Smart has some form of blocking policy on this sort of subversive behaviour.
    The modem Smart supply doesn't like P2P app like bittorrent due to a bug in the firmware. It slows down and locks up after a while.
    Go here (http://support.smarttelecom.ie/forums/) and search. It has been discussed many times. You could also post your problem there and one of the Smart techs will help you.


  • #4
    Sponge Bob
    Banned (with Prison Access) Posts: 25,234 ✭✭✭✭Sponge Bob


    munkifisht wrote:
    I just signed up to smart in Galway, And I've had nothing but troube since I plugged the modem in. I'm not sure if this is a problem with the router (and this is probably the most likley as it's ment to be a load of crap)

    Thats indeed possible.

    Alternatively it could possibly have rained in Galway since it was installed and the water could have penetrated the insulation on the eircom line. Why not ring eircom on 1901 and ask them if there is any water in their system ???


  • #5
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    Sponge Bob wrote:
    Thats indeed possible.

    Alternatively it could possibly have rained in Galway since it was installed and the water could have penetrated the insulation on the eircom line. Why not ring eircom on 1901 and ask them if there is any water in their system ???

    Yes indeed I was talking to a friend of mine in Eircom yesterday and he confirmed this phenomenon - engineers living in fear of storms and heavy rain wreaking havoc.


  • #6
    munkifisht
    Registered Users, Registered Users 2 Posts: 99 ✭✭munkifisht


    Well I've tried everything I could thihk of to get this workin, and guess what, no joy at all. I've stopped using P2P, I have no traffic at all during the day or night, and I rang Eircom and there is no reports of bad service due to water in the lines. If there was it would have drained off by now anyway. Oh well, Oxymoran and a half.


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  • #7
    eth0_
    Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    Smart dont block anything, I would say i'm a moderate user of p2p and my speed is always great.

    They have been having issues in some exchanges, have you rung tech support or posted on the support forum at http://support.smarttelecom.ie/forums/


  • #8
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    What are your line stats like?


  • #9
    cgarvey
    Registered Users, Registered Users 2 Posts: 3,889 ✭✭✭cgarvey


    munkifisht, please call Smart themselves, in the first instance. Your problem doesn't seem to be widespread, so it might a simple problem they can fix over the phone.


  • #10
    Mountjoy Mugger
    Registered Users, Registered Users 2 Posts: 4,487 ✭✭✭Mountjoy Mugger


    munkifisht wrote:
    I do use bittorrents, and I have left it on for hours, and I'm wondering if Smart has some form of blocking policy on this sort of subversive behaviour.

    If you are using the Aolynk DR814 modem that Smart supplied, go here for a firmware update announcement. It certainly helped me.

    http://support.smarttelecom.ie/forums/announcement.php?f=3


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