Epiphone Warranty

Cork Boy

Ok so i have a very tasty Epiphone Les Paul Std Plus except for the fact that i get a muted note at the 8th fret on the high e string. I have to put the action way up to stop it and if the action is any way low it sounds a c#, as does the 9th fret and the 7th sounds a b...weird huh! anyways, i reckon the fret needs filing...what are irish guitar shops like in honouring warranties and the sales of goods act? is it going to be a lot of hassle for me?

Doctor J

Call up wherever you got it from. How old is it? What doesn't go in your favour is that wood moves and changes all the time due to humidity and temperature fluctuations and that could be the reason your frets seem to have come unseated, therefore it's not a manufacturing defect and isn't covered by your warranty. It happens to varying extents to pretty much every guitar except carbon based necks.

david

Gibson style guitars, have a curved fretboard with a flat bridge, the action is always going to be low-ish in the middle and high at the treble and bass sides when you set it up for no fretbuzz, thats just the way the guitars are. You'll never get the action as low as you would on a guitar with a flat fretboard. You could get a fret levelling but unless they are seriously uneven it wont make that much of a difference to the lowest possible playable action tbh.

Johnny Storm

IMHO, if you have to put the action way up then you need to do something about it. It'll drive you mad otherwise. I would say it sounds like it does need a fret-levelling. I would definitely take it back to the shop where you got it and make it clear you expect them to sort it out.
If they wont then begin teh long search for a good luthier :rolleyes:
Selling that guitar and getting another one is also a possibility.

And Dr J as I recently found out even carbon necks can develop sprung frets (somehow). :rolleyes:

Johnny Storm

freakonaleashx wrote:

Gibson style guitars, have a curved fretboard with a flat bridge, the action is always going to be low-ish in the middle and high at the treble and bass sides when you set it up for no fretbuzz, thats just the way the guitars are. You'll never get the action as low as you would on a guitar with a flat fretboard.

Just FYI: I still have two Tune-O-Matic style bridges and they both have a curve (or radius) across the tops of the saddles - wish I still had the rest of the guitar they used to be on

feylya

The TOM's are flat but the saddles are differently sized.

david

My TOM is ****ed, and flat, the b string saddle resonates and kills sustain on some notes. Anyone else have this problem? You selling a spare bridge johnny?

feylya

Why not just get some new saddles?