Zen Micro won't reset

Hmm_Messiah

I've browesed the reative site, tried the trobleshooting options but no lck.

When I turn on my zen micro it goes to a "CREATIVE " display and won't progress to library etc

I tried reboot as per the instrctions nothing happened

I have tried "clean up" but all that happens is a "Scan disk" window displays and remains hours later

Any help would be mch mch appreciated

Bard

Bring it back to the shop you bought it from if it's under warranty and get them to send it away to Creative for repair/replacement.

Hmm_Messiah

It's not under warranty. Originally bought April 05, had to be replaced when first opened, the headphone jack input was faulty so you had to jiggle the jack to get sound.

Replacement ok til last week, apparently this is a common problem, and suggests drive failure. If so don't think I'll purchase Creative again (despite been a customer re original jukebox, cams, soundcards) really not very inspiring if a problem with the original and its replacement within a year.

Have emailled support , will see what they say .

thanks

Hmm_Messiah

To be fair to Creative, I've receive a number of prompt emails, and they are replacing the unit

Hmm_Messiah

Hmm_Messiah wrote:

It's not under warranty. Originally bought April 05, had to be replaced when first opened, the headphone jack input was faulty so you had to jiggle the jack to get sound.

I've had the same problem with mine since Nov but me the dizzy bitch I am, had never had time to see about getting it fixed and its been bugging me the last few weeks so i sent an email today
when you say fast? how long?

Hmm_Messiah

answered me same day replaced in 6 days