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Word error message

  • 17-05-2006 4:09pm
    #1
    Registered Users, Registered Users 2 Posts: 3,467 ✭✭✭


    came across a computer today which i tried to open a word file on.

    once i double click on the file, microsoft word will open but it will come up with a message saying something like "word needs to install frontpage" it would automatically try to install something but then says it needs a cd and i'd be left staring at the grey screen.

    so i'd have to manually open files (open, my computer, my docs etc...) it will open that way but it was just a pain in the rear end.

    anyone come across this before? i'd reinstall office only i can't find the original disc that came with it and its not my computer so i don't want to put my office edition on it.


Comments

  • Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Try an Office repair?

    Add Remove> Change> Repair


  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,596 Mod ✭✭✭✭Capt'n Midnight


    Try an Office repair?

    Add Remove> Change> Repair
    you'd probably need the CD for that
    smemon wrote:
    anyone come across this before? i'd reinstall office only i can't find the original disc that came with it and its not my computer so i don't want to put my office edition on it.

    Is it only happing to only one DOC ?
    or is word trying the really annoying "install on first time use" dance ?

    which version of word ?


  • Moderators, Music Moderators Posts: 23,363 Mod ✭✭✭✭feylya


    Try going to Start - Run and typing

    "C:\program files\Microsoft Office\office11\winword.exe" /a

    or whatever your install path is for winword.exe. Hopefully that'll sort it out.


  • Registered Users, Registered Users 2 Posts: 3,467 ✭✭✭smemon


    it's word 2003 & the rest of office is installed. the message pops up for EVERY word doc, not just 1, incredibly frustrating.

    yeah i'm still trying to get the original disc although the owner would barely know what a disc looks like!!

    havn't got a chance to mess about with the computer but will try the above mentioned. worst case i'll have to just use my disc and re-install so i suppose it's not too bad.


  • Moderators, Recreation & Hobbies Moderators, Science, Health & Environment Moderators, Technology & Internet Moderators Posts: 93,596 Mod ✭✭✭✭Capt'n Midnight


    try deleting normal.dot

    word will create a default one if it's missing


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  • Registered Users, Registered Users 2 Posts: 4,864 ✭✭✭MunsterCycling


    Repair will work off any disk and majority of the time it doesn't require it at all, besides using the repair function with your disk will not install your version on to the machine so there are no licencing issues.


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