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Bluface sending email address out

  • 10-05-2006 5:57pm
    #1
    dubadubdub
    Closed Accounts Posts: 118 ✭✭


    I got an email from blueface today saying that my 6 months on their special offer is up soon and that I could sign up for one of their packages online.... but it also contained the email addresses of 24 other customers!!

    This is crazy and a terrible mistake by a company that prides itself on good CS!!

    Be aware.


Comments

  • #2
    Cabaal
    Moderators, Technology & Internet Moderators, Regional South East Moderators Posts: 28,536 Mod ✭✭✭✭Cabaal


    May I suggest that if this is the case that you notify them directly as well as just posting here


  • #3
    dubadubdub
    Closed Accounts Posts: 118 ✭✭dubadubdub


    I did as soon as I finished reading the email!


  • #4
    probe
    Closed Accounts Posts: 2,055 ✭✭✭probe


    dubadubdub wrote:
    I got an email from blueface today saying that my 6 months on their special offer is up soon and that I could sign up for one of their packages online.... but it also contained the email addresses of 24 other customers!!

    This is crazy and a terrible mistake by a company that prides itself on good CS!!

    Yet another Irish company that doesn't know the difference between a "cc" and a "bcc"!

    probe


  • #5
    TimTim
    Registered Users, Registered Users 2 Posts: 804 ✭✭✭TimTim


    probe wrote:
    Yet another Irish company that doesn't know the difference between a "cc" and a "bcc"!

    probe

    You know, mistakes *do* happen. They are only human.


  • #6
    dubadubdub
    Closed Accounts Posts: 118 ✭✭dubadubdub


    Last night i got an email back from Blueface in reply to my complaint. They've credited my PAYG with 10 euro. So credit were it's due (bad pun I know!).


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