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Help - Creative Zen Problem

  • 02-05-2006 12:53AM
    #1
    Esel
    Registered Users, Registered Users 2 Posts: 23,699 ✭✭✭✭
    Not Your Ornery Onager


    Bought a Creative Zen 40GB from Boards a couple of months ago.

    Working fine til recently, battery life good etc.

    Now it won't power on at all. I can use it via USB OK.

    Any ideas? Could it be the battery? Does the battery 'go' all of a sudden like that?

    Any advice greatly appreciated. I tried a search, but couldn't find anything relevant.

    Not your ornery onager



Comments

  • #2
    muckwarrior
    Registered Users, Registered Users 2 Posts: 4,109 ✭✭✭muckwarrior


    I wouldn't immagine the battery could just 'go' that fast. It's probably more like a connection problem. Is it the touch or the older model? If it's the latter then the first thing I'd do is take off the cover and check to see is the battery loose. Not sure but I don't think the cover comes off the touch.


  • #3
    TommyGun
    Registered Users, Registered Users 2 Posts: 621 ✭✭✭TommyGun


    Have you reset the player (place a pin in the reset swich)?
    If this does not work, upgrade the Firmware.

    If this not work you mayhave to send back to Creative for repair.

    Creative support is very good. Ring 01 4380055

    Email them @ http://ie.europe.creative.com/support/contact/#email


    Firmware link below.
    http://ie.europe.creative.com/suppor...pe=4&x=24&y=11


  • #4
    Esel
    Registered Users, Registered Users 2 Posts: 23,699 ✭✭✭✭Esel
    Not Your Ornery Onager


    Thanks a lot for the advice, guys.

    Not your ornery onager



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