Can anyone explain why I cant access this site at home?

hguznee

Hi,

I am trying to connect to http://www.acirt.com.au
Then click on Employer Access link.

I keep getting a page cannot be displayed error
Website works fine at work
security settings are normal
have tried in ie and firefox

stuck? any ideas?

irlrobins

First thing that springs to mind is that it is a secure page (https:\\) so prehaps something is preventing you access secure pages.

What ISP are you on?
Can you access other secure pages? i.e. your online banking?

hguznee

yep online banking is fine
just this link
https://www.austadmin.com.au/cgi-bin/lansaweb?procfun+uw4+uweolai+ump
times out in firefox, page cannot be displayed in IE

irlrobins

mmm dunno. I was able to access it no prob in Firefox. Can't think of anything else right now.

dbnavan

irlrobins wrote:

mmm dunno. I was able to access it no prob in Firefox. Can't think of anything else right now.

me too, no probs here

da4i's

i would say its just an SSL prob. If your Mobile phone provider is vodafone, try logging into it. I once had an SSL prob ONLY with vodafone log in page. Everythin else worked fine.

To stop my prob i had to reinstall the whole system. reinstalling the browsers wouldnt work for me.

Could you have been banned???:p

Dave

hguznee

it was working fine last month so im totally confussed as to why it suddenly stopped

the_syco

What version of Internet Explorer / Firefox are you using (help, about)? Some older versions can't access https sites, as their encryption isn't good enough.

kippy

Strange how it was working up until recently....also strange how it doesnt work in either ie or firefox but you can access other HTTPS sites.
I would go out on a limb and try whats here:
http://www.vcn.com/knowledgebase/article.php?id=164
Although its only for IE really and you are not having issues with other https sites.....

Delete all temporary files ,history, cookies etc from both IE and Firefox. Restart both browsers then try again.
Have you installed a firewal or antispyware software recently.....are you using any netnanny type software....

hguznee

Not using any net nanny, although I have Norton Internet Security.
Tried turning everything off via Task manager still no lcuk
IE 6
Firefox 1.5.02 - downloaded it yesterday to test
I did a clean last week using adaware and something else from download.com
Thanks for the advice so far, ill try it out

Jazmataz

Might be a bit of a stretch here but it may be your hosts file causing the problem... Especially if both browsers are having issues getting to the page...

Jaz

irlrobins

Try clearing cache? And cookies?

kippy

What was the "something else" from download.com?

hguznee

kippy wrote:

What was the "something else" from download.com?

SpyBot

Have tried clearing cache and cookies, still no luck

hguznee

Jazmataz wrote:

Might be a bit of a stretch here but it may be your hosts file causing the problem... Especially if both browsers are having issues getting to the page...

Jaz

anything i can do with this?

Jazmataz

The hosts file is a simple list of hostnames and their corresponding IP addresses, which your computer looks at every time you try and contact a previously unknown hostname. Sometimes though it can get screwed up.. When you open it, it should look like this:

***********************************************************************************************************
# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
***********************************************************************************************************

If there's anything in there under the "127.0.0.1 localhost" part you can put a # infront of it and it gets ignored... you can find the host file if it's windows xp in C:\WINDOWS\system32\drivers\etc, for Windows 95 / 98 / ME: its just C:\Windows (I think)..

May not be anything to do with this but worth ruling out...

Jazmataz

You could also clear your dns cache...

Easy to do, go to

http://www.petri.co.il/preventing_caching_of_failed_dns_lookups.htm

for more info on it...

hguznee

Jazmataz wrote:

You could also clear your dns cache...

Easy to do, go to

http://www.petri.co.il/preventing_caching_of_failed_dns_lookups.htm

for more info on it...

Cheers Jazmataz, the host looks fine - exactly the same as the one above - and flushing the dns buffer did nothing
Im beginning to think its a rogue app on the pc

kippy

Have you tried re registering the Dll as outlined in the link I gave?
Also, Have you tried doing a system restore to a few weeks ago (not sure if you have this option)
Can you do a full spyware scan?

irlrobins

do you connect through a router? Who is your ISP?

hguznee

Yep Ive re registered the dll, still no luck
Reinsalled Ie still no luck
Connect via cable modem
Im in oz so im not sure if isp has signifigance
Cant do a backup either
lost

irlrobins

mmm wonder if adjusting the MTU will work. It sometimes affects logging into secure sites.