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iol bb keeps dropping ?

  • 30-03-2006 10:12pm
    #1
    yves
    Closed Accounts Posts: 15 ✭


    I have had IOL BB for a couple of years and had no problems until recently. The signal keeps dropping. I use a Zyxel modem, a splitter given to me by iol and an extension cord. I have checked the connections and all seem ok. Got a new pc, is there anything that could be causing conflict ?


Comments

  • #2
    RobertFoster
    Registered Users, Registered Users 2 Posts: 9,284 ✭✭✭RobertFoster


    Mine keeps dropping too. Especially when downloading something. The act light keeps flashing like mad, but the connection is dropped.


  • #3
    CuLT
    Subscribers Posts: 9,716 ✭✭✭CuLT


    Possible that the recent upgrades just can't be handled by your line, you might consider moving to a lower speed package. This seems to have done the trick for a few people.

    Otherwise, do the usual business of making sure your signal strength is as good as possible by checking at the main phone point, etc.

    Also, check to see if the DSL light on the modem goes off when you "lose connection", as this will be indicative of the upgrade problem.


  • #4
    Sparky
    Registered Users, Registered Users 2 Posts: 22,231 ✭✭✭✭Sparky


    My BT service went really crap recently untill I decided to swap the linksys router and use a netopia modem from eircon lying around.
    Service seems to be way better but I have noticed high pings alot over the last forthnight.

    My line is new, as in installed a year ago.

    Im not to sure about adsl stats but can someone confirm if these stats are ok? 
    Line State 	Up
Modulation 	DMT
Data Path 	Interleave

 
  	Downstream 	Upstream
Max Allowed Speed (kbps) 	3072 	384
SN Margin (dB) 	31.00 	10.00
Line Attenuation (dB) 	25.00 	14.00
CRC Errors 	137 	0


  • #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    my 3MB connection has been at it for weeks, was on the phone to tech support about the whole dropping connection issue and this is what was i told, word for word :
    "to be honest with you the majority of lines in the of the country are ****e and can't take the upgrade to 3MB, eircom know this and we've told them this before the upgrade happened. you'll just have to go back to 2MB i'm affraid".

    least he was honest. so why on earth are they advertising a 3MB service when it doesn't work.


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