Sonic MyDVD Problem

Slunk

I am using sonic to burn some video files to dvd, but when i click burn it tell me "Invalid Requested Time - 19004" , anyone know what this is or suggest another program i can use to burn my videos.

8T8

Not familiar with the error message but you could contact Sonic technical support and ask them what it means.

Are you trying to convert files to a DVD format or simplying burning them to disc as is without conversion ?

VSO Software's CopyToDVD is a very straight forward and reliable CD/DVD writing app if you want to burn files to disc, likewise if you want to convert various videos to DVD their ConvertXToDVD is another good app and what I use for those jobs.

If this is for making basic DVD's Nero does a reasonable job try the demo and see if it how it works out for you (Nero Vision is the DVD authoring application in the suite).

Slunk

Basically i have a few videos, various file types mpeg /avi etc and am making a dvd with them to play in my dvd player downstairs but i keep getting that error message.Ive had no trouble doing it before just this time its giving me some hassle

TommyGun

I do know that Dell have patchs and fixes for there systems with Sonic.

If your PC is a Dell check there website for the update.

Slunk

Checking Dell now, cheers tommy

TommyGun

more patchs on there website

http://support.sonic.com/desktop/downloads.asp?product=mydvd

TommyGun

Problem description from the site.

Title
Invalid requested time (DVDerr, -19004)


Description
Burning/Writing


Symptom
When trying to build a DVD folder or write DVD, the program gets to a transcoding phase (audio or video) and the error "Invalid requested time (DVDerr, -19004)" pops up.

Solution
This error is usually due to an invalid specification of the files that have been imported. Rarely, this error occurs with video files that have been created by MyDVD. Please make sure that there are no DivX or other non compliant codecs attributed to the files. If you are using .avi files, use Microsoft DV-.avi

To make sure the files are valid, please review the Knowledge Base articles Preparing VCD Files for MyDVD, Preparing DVD Files for MyDVD, and Some info about .wmv files and MyDVD .

Another reason this error can occur is that the file names are too long. As an experiment, try reducing each file name to 8 characters or less and only use alpha-numeric characters.

You may also want to try rerouting MyDVD's temp folder. First create a new folder on the root level of your c:\ drive. "MyDVD Temp" is a good name for it. Then open MyDVD and go to File-->Preferences--> Hard Disk. There you can re-route the Temp folder path to the "MyDVD Temp". Then try to create the DVD again, preferably to the hard drive as a test.

Finally, some customers have experienced this issue after upgrading from an OEM version of MyDVD to a reatil version and trying to open the older projects. Reinstall the OEM version, complete any projects and either burn to DVD or build to the hard drive. Then reinstall the most recent version and edit the disc/session.




Related Knowledge
Building A DVD Folder to your hard drive using MyDVD
The proper way to build a folder to your hard drive using MyDVD

Some info about .wmv files and MyDVD
General

Preparing VCD Files for MyDVD VCD File Parameters.htm
How to make files for VCD's.

Preparing VCD Files for MyDVD VCD File Parameters.htm
How to make files for VCD's.

Slunk

Problem was a file name had "live @" in it, renamed it and problem solved, cheers tommy.