Ryanair Baggage allowance

dbnavan

Just spoke to a friend of mine and he was telling me his daughter and her 3 year old son(for which they charge full fare) flew back to london the other day. while at the airport they noticed her baggage was 2 kgs over and charged her for it, while her sons bag was so light he could carry it himself!!

she was charged 16 euro, 8 euro per kg, when she tried to pay with sterling checkbook they wouldnt accept it and for what ever reason she had no cash, she was forced to phone her dad and he had to pay for her with his credit card.

Why could they not allow her some of his unused allowance.

He wont write to ryanair over it cause he believes it will get him no-where. And I cant write cause it has nothing to do with me other then they are friends of mine but it did pi** me off to hear about it.

**Timbuk2**

Huh, how weird

But they have to be strict about baggage in airports. If the bags are heavy, that means more weight, that means more fuel costs for the airliner

I would know as a commercial air-pilot in-training

But I don't see why the extra 2kgs didn't go into the sons bag

dbnavan

**Timbuk2** wrote:

But I don't see why the extra 2kgs didn't go into the sons bag

I think it was only a small kids pull along bag was probably full.

BuffyBot

You can't pool baggage allowances on Ryanair. It's up to 15kg per person, rather than 45 combined in any ratio between 3 people.

dbnavan

BuffyBot wrote:

You can't pool baggage allowances on Ryanair. It's up to 15kg per person, rather than 45 combined in any ratio between 3 people.

That is understandable I mean if you have a whole football trying to do it, it would be chaos. But you would think with a mother and toddler, common sense would provale, obviously a mother will need extra's such as nappie bag etc.

BuffyBot

Well, with Ryanair that's what you get. If they start bending their rules for one, they have to do it for someone else..etc, which adds confusion and makes people even more annoyed.

hepcat

Your friend is right - there is no point writing to Ryanair with such a complaint. They are absolutely inflexible when it comes to baggage allowance - indeed with all "conditions of carriage". If she was over her allowance, then "tough" is the attitude.

However Ryanair have never made any bones about their style of operating, to be fair, so I don't see why anyone would think common sense or fair play etc would have any effect on individual cases. With Ryanair you get NOTHING extra, unless you want to pay for it. This is how they managed to give us cheap fares in the first place.

masterK

Why didn't she not just take something out and carry it has hand luggage if I wouldn't fit into the sons bag.

It's amazing the difference between airlines, had a similar experience with Aer Lingus when we had 3 cases, and 2 were overweight. They encouraged us to move stuff to the lighter bag and even kept reweighing the heavier bags each time we took something out to see if the were under weight. With the difference in fares so little these days between Aer Lingus and Ryanair I can't understand why people continue to put up with them.

dbnavan

the info I have supplied is the only info I know of, as I said i wasnt there and only got the story second hand, through her father. I can think of few things she could have tried, but as I say I wasnt there, point is it shouldnt have come to it IMO, lack of common sense. I doubt a few nappies and baby gear or what ever would burn that much extra fuel