trouble with Sky

JohnMc1

I just got Sky satellite on Wednesday and today I am having trouble with it. I keep getting a can't find signal or some such message. I had trouble getting it installed and it they half-assed the installation by splicing wires that we were using for chorus Broadband [just got back on PC today] so my family and I are moving back to Chorus on Tuesday. My question is if anybody here had any trouble with Sky or did I just get a bad installation?

Sparky

Moving to ICDG- Satellite.

My opinion is you got yourself a bad install.
Did you get a sky installer, or just a local installer? A proper install would include a new cable run from the dish to the receiver.
Sounds to me like the installer did'nt know what he was doing.

JohnMc1

Sparky-s wrote:

Moving to ICDG- Satellite.

My opinion is you got yourself a bad install.
Did you get a sky installer, or just a local installer? A proper install would include a new cable run from the dish to the receiver.
Sounds to me like the installer did'nt know what he was doing.

Thanks Sparky. The installation was scheduled by Sky. I called their number in those newspaper ads. The installers just came in a flatbed truck not in a truck that has SKY markings. I am not sure if I want to keep it now.

Sparky

Well, any installer that knows their stuff would'nt go using other cables. Plus did they not test the system out for you, and show it working in full order?

St Senan

JohnMc1 wrote:

Question is if anybody here had any trouble with Sky or did I just get a bad installation?

If you got it directly from Sky, It was installed by {or someone representing}
a company called Sierra, Who were discussed about lately.
http://www.boards.ie/vbulletin/showthread.php?t=2054883571

watty

It sounds like a terrible install. There should be about 70% or more on Services | Setup |Signal Test (Quality bar).

They should not have joined the cable. totally against Sky install rules.
The Chorus cable is also the wrong kind.

L1011

watty wrote:

It sounds like a terrible install. There should be about 70% or more on Services | Setup |Signal Test (Quality bar).

They should not have joined the cable. totally against Sky install rules.
The Chorus cable is also the wrong kind.

It sounds like a Sierra install.

Diagonal cable runs. No drip loop. And thats just what I've seen on my own street.

JohnMc1

Thanks again guys. This thing has got to go now. I had trouble viewing it yesterday and now today I am not receiving any channels [I am getting there is a fault with this channel message] SKY is titally unwilling to send someone out to check it before Thursday. It has definately go to go.

opa01_2000

is it's absolute sh**e. Andy Gray commenting on football, movies repeating over & over, biased reporting, Andy Gray commenting, repeats, The Sun style of reporting, Andy Gray("he's gotta gamble, pull the trigger")......

JohnMc1

MYOB wrote:

It sounds like a Sierra install.

Diagonal cable runs. No drip loop. And thats just what I've seen on my own street.

Misfortunately it was Sierra. If I had known I would of had such a problem with this I would of went with Dalton TV's [Are they any good? I would of had to pay them €89 for a re-install]

watty

opa01_2000 wrote:

is it's absolute sh**e. Andy Gray commenting on football, movies repeating over & over, biased reporting, Andy Gray commenting, repeats, The Sun style of reporting, Andy Gray("he's gotta gamble, pull the trigger")......

Er. we are talkiing about the Satellite Platform, not the Sky Channels. I have 2 Sky box and 3 non-Sky Satllite receivers and about 1400 FTA TV and 1200 FTA radio from satellite. Even one Sky subscription.

But I can't remember the last time I watched an actual Sky Channel. BBC, ITV yes.

maded

JohnMc1 wrote: »

Misfortunately it was Sierra. If I had known I would of had such a problem with this I would of went with Dalton TV's [Are they any good? I would of had to pay them €89 for a re-install]

hi there most of the sierra instellers are fairly good.a lot of times they have to use existing cable and all chorus cable is at the same standard as sky. if you do cancel sky then best of luck if not make sure you readings are fairly in signal test

Tony

maded wrote: »

hi there most of the sierra instellers are fairly good.a lot of times they have to use existing cable and all chorus cable is at the same standard as sky.

What evidence did you use to arrive at these conclusions?

byte

Indeed, any of the cables I see Chorus using are not "copper on copper" and definitely not designed with satellite signals in mind.

L1011

The Chorus cable in houses here is all alu/alu and most certainly unable to take satellite over any distance.

John mac

just wondering if Maded noticed the original date of the thread?
20 months old!

byte

John mac wrote: »

just wondering if Maded noticed the original date of the thread?
20 months old!

LOL, I didn't notice that!