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Knowing when to admit defeat...BB service issues

federerfan · 2006-03-09 17:08:28

OK, so BT/BB is a tenner cheaper. But how much is a tenner worth? Since Nov last year I've been trying to sort out my account with these people. I'm looking for simple things ie. to pay what I owe, and to recieve the service I pay for. After 15 half hour calls, and multiple emails, no result. So I decided today, enough is…

09-03-2006 5:08pm

#1

federerfan

Closed Accounts Posts: 63 ✭✭

Join Date: October 2005

Posts: 49

OK, so BT/BB is a tenner cheaper. But how much is a tenner worth?

Since Nov last year I've been trying to sort out my account with these people. I'm looking for simple things ie. to pay what I owe, and to recieve the service I pay for.

After 15 half hour calls, and multiple emails, no result.

So I decided today, enough is enough.
I'm normally a pretty calm, level headed guy, but dealing with this is simply too stressful !

Call me a wuss, but it simply isnt worth it any longer.

If only we could switch without downtime, I'm pretty sure companies such as BT would sharpen up their practices quick smart, as it would be much easier to change provider.

My advise to anyone in the same situation, forget it and move on. Lifes too short.

/rant :cool:

Fedfan

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