Asterisk setup

captainmustard

Hi,

Ive setup asterisk, ive 2 softphones on 2 PCs and 1 cordless phone through my ata adapter.I can call all extensions but if i allow 1 ring out and like extension 500 for example it says 'The person at extension' and then hangs up. Ive yet to setup email notification and maybe will experiment with fax but main thing is to get voicemail for extensions working.

On a side note, whats the max number of simultaneous calls anyone has had using asterisk

KeithMur

Check in extension.conf for

exten => 500,1,Dial(SIP/500,10,r)
exten => 500,2,VoiceMail(u500@default)
exten => 500,102,VoiceMail(b500@default)

Might be worth a try?

captainmustard

Hi Keith,

checked for
exten => 500,1,Dial(SIP/500,10,r)
exten => 500,2,VoiceMail(u500@default)
exten => 500,102,VoiceMail(b500@default)

wasnt in extensions.conf. Added it and still the same. The person at extension.....

in voicemail.conf

500 => 500,description,emailadd,,attach=yes|saycid=no|envelope=no|delete=no

have 1 in here for main extension. digital receptionist directs to voicemail box for ext 2001, if call isnt answered, you get the voicemail i recorded, leave a message, it asks you to press 1 to save etc, and once you save your message i should have a voicemail in 2001 box but i call log into 2001 ext and its states ive no messages.bit of a pain

KeithMur

in your extension.conf file us should see something like this.

[mainmenu]
exten => s,1,Answer
exten => s,2,Background(blah blah blah)
exten => 1,1,Dial(SIP/500,10,r)
exten => 1,2,VoiceMail(u500@default)
exten => 1,102,VoiceMail(b500@default)


so that when you dial 1 it tries to ring a specific extension eg SIP/500 for 10 sec with "r" ringing tone. Then if not answered to voicemail or busy to voicemail

captainmustard

; Ring an extension, if the extension is busy or there is no answer send it
; to voicemail
; ARGS: $VMBOX, $EXT
[macro-exten-vm]
exten => s,1,Macro(user-callerid)
exten => s,2,Setvar(FROMCONTEXT=exten-vm)
exten => s,3,Macro(record-enable,${ARG2},IN)
exten => s,4,Macro(dial,${RINGTIMER},${DIAL_OPTIONS},${ARG2})
exten => s,5,GotoIf($[${CHANNEL:0:5} = Local]?s-${DIALSTATUS},1) ; if the channel is Local, then do not go to voicemail. This is primarily to avoid vm for call-forwarded extensions in ring groups
exten => s,6,GotoIf($[${ARG1} = novm]?s-${DIALSTATUS},1) ; no voicemail in use for this extension
exten => s,7,NoOp(Sending to Voicemail box ${ARG2})
exten => s,8,Macro(vm,${ARG1},${DIALSTATUS})
exten => s-BUSY,1,NoOp(Extension is reporting BUSY and has no Voicemail)
exten => s-BUSY,2,Busy()
exten => s-BUSY,3,Wait(60)
exten => s-BUSY,4,NoOp()
exten => _s-.,1,Congestion()

[macro-vm]
exten => s,1,Macro(user-callerid)
exten => s,2,Goto(s-${ARG2},1)
exten => s-BUSY,1,Voicemail(b${ARG1}) ; Voicemail Busy message
exten => s-BUSY,2,Hangup()
exten => _s-.,1,Voicemail(u${ARG1}) ; Voicemail Unavailable message
exten => _s-.,2,Hangup()
exten => o,1,Background(one-moment-please) ; 0 during vm message will hangup
exten => o,2,GotoIf($["foo${FROM_DID}" = "foo"]?from-pstn,s,1:from-pstn,${FROM_DID},1)
exten => a,1,VoiceMailMain(${ARG1})
exten => a,2,Hangup

Im not too tuned in on this 'programming', but it would make sense to have a function to cover all extensions and not just 500 in my example. If i was to get voicemail working for my other extensions, i would hope the fix would cover future extensions also, ie if i choose to add a further 5 extensions for eg hopefully i wouldnt need to go near config files but hey, if i have to do it to get it working so be it. The main extension dig recep directs calls to is 2001 and the voicemail for this works great in all scenarios, if i can get the other extensions functioning like this ill be a happy camper

captainmustard

Keith, that code i posted earlier must do the trick.If i record a greeting for an extension it seems to work fine. Ive recorded a greeting for one of the extensions and when called the greeting is played and i can then leave a voicemail. I can then access the voicemail from in recordings so all looks to be fine now.

Thanks for your replies

KeithMur

No problem, its very hard to decifer all the a*h ****e with all the macros and whatnots. You'll probably find after messing with it that after a while you'll just re-install it with a standard asterisk release.