Zen touch firmware

Steoob

hey i booted up my zen touch 20gb today to find a lovley little picture with the caption firmware problem underneath, ive tried everything up to relaoding the os and fomatting everything...

so im gonna reload the os with ZenTouch_PCFW_L4_1_01_03.exe off nomadworld.com... before i do it tho i need to be sure that i dont need to back up my music because i cant hook up my player to my comp coz of this whole issue... so does reloading firmware delete all music?

let me know thanks
Sven

Bard

It's always a good idea to have your music backed up anyway just in case... but no, updating your firmware does not delete any music files.

Steoob

thanks very much man... i was kinda weary when i saw that ugrading your os to playforsure deletes all your music...

Steoob

erg thats really annoying i upgraded the firmware after deleting the old one through recovery mode and upon booting it still says firmware problem.. help me someone please

twanda

You could try loading the MTP ( plays4sure) firmware from the Creative Labs website

http://ie.europe.creative.com/

Bear in mind that this firmware is irreversible. When you install the MTP firmware, you will need to install some plugins for the Creative software from the site aswell, but it's worth a shot. Good luck.

Steoob

no can do i have no backup of my music and playforsure deletes all your music (for some stupid reason)

Bard

Eh... here's a thought Steoob... how about backing up your music?

Patricide

Bard wrote:

Eh... here's a thought Steoob... how about backing up your music?

How being the question?

Steoob

Bard wrote:

Eh... here's a thought Steoob... how about backing up your music?

i cant back it up right now because i cant hook my jukebox up to my comp because it doesn't recognise it til it gets into the software which right now...it cant do

Bard

Er... how about doing it in future then ...

Patricide

Bard wrote:

Er... how about doing it in future then ...

How about you stop being an ass, what we need is a bit of help not smart answers.

Bard

Patricide wrote:

How about you stop being an ass, what we need is a bit of help not smart answers.

I was kidding. Sorry you can't take a joke. Let's see how you can take a weeks ban for personal abuse. Cheers.

Steeob, the only thing I can suggest is bringing it back to the store you bought it from. They should send it away to Creative, who will probably send you back a free replacement unit - if your one is still under warranty. If it isn't still under warranty, then this will cost you, unfortunately.

The replacement unit will, of course, be blank, apart from whatever demo music Creative pre-install. Looks like you're going to lose your tunes, I'm afraid.

(Oh, or on a re-read of a post above, you could install the MTP firmware as suggested. You'll lose your music, yes, but I think that's fairly inevitable at this stage)

Bard

Bard wrote:

I was kidding. Sorry you can't take a joke. Let's see how you can take a weeks ban for personal abuse. Cheers.

Changed my mind. Ban lifted.