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UTV BB Issues

  • 23-02-2006 12:47am
    #1
    cooper_man
    Closed Accounts Posts: 493 ✭✭


    Hi Guys,

    Ive been with Utv broadband for over a year now and because it is primarily a business used line, i odnt worry about the caps etc. It was very good up until the 14th december when it was down and up constantly until after xmas. After a load of phone calls they told me "we've logged the complaint with eircom and it appears the line is perfect and its a problem with the hardware". I changed all my microfilters and got a brand new wireless router.

    Things stayed the same, i contacted UTV and got the same reply. Things got better again for a while but its CRAP after about midnight at night. The dsl light on my router keeps dropping and returning a minute later constantly, as i said especially at night. I contacted UTV again and they logged the complaint with eircom. Still no fix.

    What can I do? I am thinking that if eircom cant find a problem with the line there may be no point on moving my broadband to another bb supplier which uses the eircom line.

    What are my options for RELIABLE broadband that I can use with my current set up (wireless router etc).

    Thanks guys


Comments

  • #2
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    Perish the thought, but maybe if you switched to Eircom the problem might go away;) .
    Is Smart available to you?


  • #3
    cooper_man
    Closed Accounts Posts: 493 ✭✭cooper_man


    Surely its a line problem and the eircom situation will be the same?

    What about BT or NTL.


  • #4
    kaizersoze
    Registered Users, Registered Users 2 Posts: 7,042 ✭✭✭kaizersoze


    cooper_man wrote:
    Surely its a line problem and the eircom situation will be the same?

    What about BT or NTL.
    My point is that maybe they would be a bit more inclined to sort out any problem with the line if you were their customer and paying them.
    NTL if it's available to you would be the best option.


  • #5
    dub45
    Moderators, Technology & Internet Moderators Posts: 12,450 Mod ✭✭✭✭dub45


    cooper_man wrote:
    Hi Guys,

    Ive been with Utv broadband for over a year now and because it is primarily a business used line, i odnt worry about the caps etc. It was very good up until the 14th december when it was down and up constantly until after xmas. After a load of phone calls they told me "we've logged the complaint with eircom and it appears the line is perfect and its a problem with the hardware". I changed all my microfilters and got a brand new wireless router.
    ............................................................

    What are my options for RELIABLE broadband that I can use with my current set up (wireless router etc).

    Thanks guys

    Just a wild shot dont suppose you have satellite tv by any chance?

    http://www.boards.ie/vbulletin/showthread.php?t=2054893971


  • #6
    cooper_man
    Closed Accounts Posts: 493 ✭✭cooper_man


    I do have satellite tv but its not connected to my telephone line


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