eircom pings outside Ireland - again :(

Dcully

Anyone having high pings to servers outside of Ireland?
Irish servers pinging fine for me.
Seems to happen for random periods almost a daily occurance now.
I recall this happening to many eircom customers here on boards a few weeks back and before.
eircom 3mb connection.

Pacifico

Yep same for me :mad:

Its hardly daily, but it has happened quite alot recently....

Robert

Yea had high ping last night on us server

Dcully

Aye not quite daily but regular nonetheless.

Gonzo

ive been getting pings of 300ms+ to all servers every evening for past 4/5 weeks.

Kamikaze

yeah, getting 100+ pings to UK only at peak times every day for the past few days. download speeds affected too

must be spyware... :rolleyes:

Pacifico

Fixed now

Gonzo

not for me it isnt.. download speeds still crawling along barely faster than single channel ISDN on my 3mb connection..

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=625ms TTL=59
Reply from 82.133.85.65: bytes=32 time=545ms TTL=59
Reply from 82.133.85.65: bytes=32 time=437ms TTL=59
Reply from 82.133.85.65: bytes=32 time=499ms TTL=59

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 437ms, Maximum = 625ms, Average = 526ms

ping www.eircom.net

Pinging home.eircom.net [159.134.198.138] with 32 bytes of data:

Reply from 159.134.198.138: bytes=32 time=589ms TTL=60
Reply from 159.134.198.138: bytes=32 time=476ms TTL=60
Reply from 159.134.198.138: bytes=32 time=371ms TTL=60
Reply from 159.134.198.138: bytes=32 time=413ms TTL=60

Ping statistics for 159.134.198.138:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 371ms, Maximum = 589ms, Average = 462ms

Dcully

Back above 100 ms again,getting sick of this bs tbh.
Paying over 50 euros a month for this crap.
Cmon smart/magnet enable my area.

Dcully

FFS same bull**** again today.
No point even ringing the tossers as they say they dont provide a gaming service.

Irish Warrior

Hi,

Same thing happening to me. I play on a cod2 server in canada and well it aint easy with a ping of 280

Emailed eircom to ask what was going on, even sent them the tracert info i did to the server and they said the problem wasn't with their server.

Well that wasn't correct, and when I did a new tracert the problem seems to start for me at:

4 225 ms 227 ms 234 ms pos0-0.corea.thn.london.eircom.net [ 159.134.191.234]

Just waiting on their reply (says 24 hours but in all my other emails to them their response took 3 days)

Anyone else got similar info in their tracerts?

edit - (here is my tracert info in full)

Tracing route to H77.C29.B96.tor.eicat.ca [66.96.29.77]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.254
2 11 ms 12 ms 11 ms b-ras1.dbn.dublin.eircom.net [159.134.155.23]
3 10 ms 9 ms 9 ms pos5-3.corea.cra.dublin.eircom.net [83.71.112.66
]
4 225 ms 227 ms 234 ms pos0-0.corea.thn.london.eircom.net [159.134.191.
234]
5 291 ms 303 ms 297 ms linx.ge-0-0-0.gbr1.ltn.nac.net [195.66.224.94]
6 301 ms 300 ms 295 ms 0.so-5-0-0.gbr1.mmu.nac.net [209.123.11.53]
7 302 ms 295 ms 296 ms 0.ge-6-0-0.gbr2.mmu.nac.net [209.123.11.10]
8 309 ms 302 ms 299 ms 0.so-3-3-0.gbr2.nwr.nac.net [209.123.11.61]
9 318 ms 326 ms 323 ms 0.so-0-3-0.gbr1.tto.nac.net [209.123.11.226]
10 323 ms 323 ms 318 ms 207.99.111.42
11 334 ms 327 ms 329 ms falcon.eicat.ca [66.96.16.5]
12 332 ms 330 ms 337 ms H77.C29.B96.tor.eicat.ca [66.96.29.77]

Trace complete.

AdMMM

The problem often isn't with Eircom and is instead the fault of those they may be peering with abroad. If a router goes on the blink in the UK then they can't really do much but wait until it's fixed!

Gonzo

eircoms whole network kinda went down the pan after the last upgrades in late January, it seems totally over-loaded/congested then after midnight its all back to normal, not much good to me when im in bed.

Dcully

Still the same tonight fs.

jonski

Irish Warrior wrote:

4 225 ms 227 ms 234 ms pos0-0.corea.thn.london.eircom.net [ 159.134.191.234]

This happened some time ago , if you do a search here the guy that posted it said that he rang up the above ppl and it was them that rectified it .


Edit : found it http://www.boards.ie/vbulletin/showpost.php?p=50437497&postcount=16


This is one of my main gripes with eircom . I have a friend working with xs4all in Holland and he says when they get a call like that , they ring up the ppl and ask them to solve it , I suggested this to eircom the last time , as a customer feedback type of suggestion and they had absolutely no interest . How much could it possibly cost them or how much time , against the good feedback they would get from it .

Willymuncher

I always get pings of 26-30ms to servers in the UK :-/ and have done since the upgrade.

event

|.Murderer.| wrote:

The problem often isn't with Eircom and is instead the fault of those they may be peering with abroad. If a router goes on the blink in the UK then they can't really do much but wait until it's fixed!

i notice the attitude on here is that its always the isp's fault

Irish Warrior

Thanks jonski.

So has anyone told eircom about the problem (still waiting on a reply to my email, think I should give up and ring them).


Willymuncher can you do a tracert to the server you play on in the UK and post it, also do one to the one I play on 66.96.29.77 and see what your ping is like there.

Thanks

Gonzo

ping www.jolt.co.uk

Pinging www.jolt.co.uk [82.133.85.65] with 32 bytes of data:

Reply from 82.133.85.65: bytes=32 time=441ms TTL=59
Reply from 82.133.85.65: bytes=32 time=498ms TTL=59
Reply from 82.133.85.65: bytes=32 time=577ms TTL=59
Reply from 82.133.85.65: bytes=32 time=474ms TTL=59

Ping statistics for 82.133.85.65:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 441ms, Maximum = 577ms, Average = 497ms

C:\Documents and Settings\Barry>ping boards.ie

Pinging boards.ie [82.195.136.250] with 32 bytes of data:

Reply from 82.195.136.250: bytes=32 time=264ms TTL=58
Reply from 82.195.136.250: bytes=32 time=274ms TTL=58
Reply from 82.195.136.250: bytes=32 time=371ms TTL=58
Reply from 82.195.136.250: bytes=32 time=465ms TTL=58

Ping statistics for 82.195.136.250:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 264ms, Maximum = 465ms, Average = 343ms

^^
loverly service from eircom as always:(


If I cancell Eircom Broadband and go for Esat Broadband, how much downtime can I expect, im sick of eircom cant take any more of this ****ty service

Irish Warrior

Got a reply back from eircom:

Can you try changing your modem's DNS settings to use our old DNS.

Enter our old DNS numbers(159.134.237.6 and 159.134.248.17)
Click on Save and restart

This may improve the speed of your broadband.

Both the servers you mention are the same, it appears to be a routing
issue in their server.

Well seeing as how I had these entered from a previous email and I still have the problem its not much help.

What I wish they would do is get the guys whose servers they use to fix the bloody thing or if possible use another server to do that peering thingy.

How do they expect me to fix it when I dont even know who operates the server they say has routing problems

Dcully

Ive been monitoring the pings this afternoon.
Pings were 40-50 to UK server as id expect all afternoon until soon after 4pm.
They have gone crazy again.
Irish pings yet again are perfect.
Ive just come from a few German BF2 servers to test out and ping was below 40 on all three german servers.
Ive also tried some French and Dutch servers and pings are sub 40 aswell.
It has to be how we are getting routed to UK.

I rang eircom yesterday and told them about this issue yet again and like you guys they were not interested in the uk issue.
All they do is get you to do their eircom speedtest but what good is that as its only to their servers.

Pacifico

Yep same crap again this afternoon

Pings of over 200 to UK servers....

Irish Warrior

Well just got off the phone with eircom.

Told him the problem with the london router and he asked me what I wanted him to do.

Told him I wanted to know when it would be fixed and that this didnt happen until a couple of weeks ago.

He said that its happening through use and when I asked him if that means its going to be like this from now on he said YES!

Maybe the more exchanges that open up the worse the latency will get. Funny this never happened to me until those new exchanges opened on the 15th of February.

I guess that means I'll be looking for a bb provider that can handle expansion and use on its servers better.

Gonzo

since the eircom upgrade in late January my connection has been as good as useless so im gonna look into changing providers soon, ive had enough of 500ms pings and isdn style download speeds. this upgrade has destroyed the eircom broadband service.