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Irish Broadband Ripwave Problem

  • 19-02-2006 7:17pm
    #1
    Norfork Nights
    Closed Accounts Posts: 87 ✭✭


    hey there,

    Im using a pc running windows 98 and am having problems installing ripwave

    First off... when I try to run the disc that came with the ripwave programme I get the following error message

    ERROR : NAVDIAG IS RUNNING
    AN INSTANCE OF NAVDIAG IS RUNNING NEED TO CLOSE THE NAVDIAG APPLICATION AND START INSTALL AGAIN

    its strange theres nothing in add/remove programs

    weird.. and the ripwave wont install either through the have disc process... it is listed under the device manager....

    Anyone have any help for me ?:rolleyes:


Comments

  • #2
    PixelTrawler
    Registered Users, Registered Users 2 Posts: 2,300 ✭✭✭PixelTrawler


    is it Norton Anti Virus running ( nav )


  • #3
    Norfork Nights
    Closed Accounts Posts: 87 ✭✭Norfork Nights


    there is an old version of norton anti-virus... somewhere on the system...
    I could try get rid of that.....
    but i have a second problem...

    when I go into the device manager... there is a yellow exclamation mark beside the ripwave line.... and when I try to install the drivers from the bband disc it tells me theres no driver found on it.

    I have one day to go b4 i can return it for a refund!



    :confused:


  • #4
    dingding
    Registered Users, Registered Users 2 Posts: 4,940 ✭✭✭dingding


    Do ripwave have a helpdesk as the problems now appear to be installing their software / drivers ?


  • #5
    eth0_
    Registered Users, Registered Users 2 Posts: 10,846 ✭✭✭✭eth0_


    You don't *need* any software if you are using ethernet connection to the ripwave modem (iirc they don't provide a USB version).

    And good luck getting through to IBB support. Cancel it and get REAL broadband :)


  • #6
    Norfork Nights
    Closed Accounts Posts: 87 ✭✭Norfork Nights


    found the problem.... ripwaves does not support windows 98 first edition!
    so I have to upgrade to the second edition or me before it will work...
    Good luck to me finding a 98second edition disc or me.... any ideas where I would get it ?

    Thanks!

    PS: theres no ethernet port in the back of the pc just usb!


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