Thomann

Zapp Brannigan

Yes... a thomann thread! :rolleyes:

So after alot of thought and pining for a fretless I decided to go with Thomann and a Warwick Corvette Classic FL 5 in an almond burst. Just ordered it 5 mins ago.

What are there delivery times usually like?

feylya

About a week.

Idgeitman

thomann.... amazing!

In about a month, i personally will have bought around 4k worth of equipment off them. Amazing catalogue. I normally get my stuff within a week aswell, the €20 delivery is sweet

Zapp Brannigan

Coolio, should have it in about 2 weeks then.

Will post pics when it arrives.

Shanannigan

i feel all left out.. my single thomann order was a disaster... had to send back the synth, and then i found out that the same synth was gone out of production.. can't find it anywhere... i know, my eye is on e-bay... but having said that, they were very professional bout the whole affair, and i had no difficulty getting my money back

Owen

I've spent over 10k with them, however, they're useless for returning eMails. Phone calls usually do the trick. Best prices around, but I've noticed they're upping the prices on the stuff that's popular, case in point :

Behringer FCB-1010 MIDI Footboard, Thomann € 189, anyone else € 149.

Anywho, 98% of my dealings with them are positive. Especially the fair shipping charges.

david

€15 shipping is good, but jesus it pays to shop around, Thomann isn't always the cheapest option. musikproduktiv.de have way better service and prices imo. But i recently was about to get monitors for €359 (ex- shipping) off of musikproduktiv and I found them on an English site, Turnkey for £200, thats over 60 quid less, and turnkey had free shipping too. Shop around.

Savman

Its not always a good idea to use many different suppliers, if you stick with the same company they're more likely to give you better prices for returning custom & loyalty. If you order a fair bit of stuff on a regular basis they should be bending over backwards to keep you as a customer and sometimes its best to pay that little extra for the service.

Anyway, in my dealings I'd have to say Thomann must not know how to use this thing called "email" :rolleyes:

Idgeitman

yeah, on their site it says "here were answer over .....,000 emails", but it takes weeks before you actually get an answer.

but as was said, a good quick phone call always sorts out the problem

Patricide

Thomann are ok, but they didnt reply back to my e mails or give me my ups code untill after my bass had arrived

Zapp Brannigan

Just got my confirmation email there! Woohoo!

Have to wait for them to order the bass in then they'll be posting it off. Dont think its UPS though....

mickymg2003

They use DHL. I ordered an amp off them at xmas. they wernt gonna have it in time to send it to me by xmas but when they got it they fast tracked the delivery process and it arrived in time.

Idgeitman

Last night i ordered from them was a 3/4 Double bass, Took around 2 months to get here lol

Zapp Brannigan

Nightmare!! They have my bass but won't send it cos they arent getting a permission (?) for the card!!

Anyone know what time they close as I dont think I can ring them for another hour!

Zapp Brannigan

Slurms wrote:

Nightmare!! They have my bass but won't send it cos they arent getting a permission (?) for the card!!

Anyone know what time they close as I dont think I can ring them for another hour!

Tried ringing them again today, damn international calls are hard! I dunno whether I connected or not, it just kept beeping
Oh god I just want my bass!!!

OFDM

Did you send them an image of your credit card (middle 8 digits on the front and the cvc number on the back blanked out of course)??

Voodu Child

If its really a lot of hassle, and you arent getting anywhere, just go to Cormac in musictechnology. he charges about the same as thomann, and you can pay whatever way you want from him. plus, you dont have to worry about there being someone at home when its delivered, you can just pick it up from him whenever is handy. He gets things cheaper than thomann, and his profit margin really only just brings his prices back up to the thomann level. So youve nothing to lose really, and you dont have to pay him until he's actually got the damn thing ready to give to you, unlike thomann, who you give your credit card no. to, and you dont know what theyre doing to do with it, whether theyll charge you before the thing is being shipped etc. any problems with shipping he'll take care of, before youve paid him a penny

Zapp Brannigan

voodoo_child could you give me more info about this Cormac dude?
If Thomann can't charge the card again on monday I might end up going to this guy.

Voodu Child

afaik, hes an 'agent' or whatever you call it for thomann, and some other big warehouse places. He gets stuff cheaper than you could buy because he buys in bulk, so he chucks on a few quid profit, and his prices still compare with thomann's(plus, hes getting cheaper delivery). Ive gotten stuff off him when i couldnt be bothered going through thomann. He's based near bachelors walk, he gives you a buzz when the stuff comes in, and you go in a pick it up, and pay him whatever way you want. He opens an saturdays too. Personally, I find this handier than thomann, because you dont have to worry about there being someone at home when the stuff is delivered.

On a good day, thomann would obviously be quicker to deliver, but if youre having hassle with credit cards (thomann are notorious for this), you may as well give him a shout. He'll tell you youll have it in 1-2 weeks, but this is just to cover himself, more than likely, youre talking a week max, if its in stock. His number should be in the resources. Just make sure you have a good description of what you want, sometimes its best to give him the exact description off thomann.

His place is called musictechnology inc

Zapp Brannigan

http://www.musictechnology.ie/
Is that the site there?

Voodu Child

Yeah thats it.

Zapp Brannigan

Cool, thanks alot for your help man. I'll try these guys out if I don't get any joy with Thomann on monday.

Zapp Brannigan

Well the bass has finally been shipped (7th March) so, all going to plan, I should have it soon. Can't wait!!!

LundiMardi

I ordered a set of Sabian's on Sunday, they arrived today..... you should have your bass on wed/Thurs, i'd bet money on it in fact.

Zapp Brannigan

LundiMardi wrote:

I ordered a set of Sabian's on Sunday, they arrived today..... you should have your bass on wed/Thurs, i'd bet money on it in fact.

You mean, a whole week? Aw boo-urns!

david

Hmm... I ordered a few small things from them last friday (€200 worth) and still no sign... Usually they deliver in about 3 working days... Better come tomorrow.

shatners basoon

Has anyone ever ordered a tube amp off them?
Is it in anyway dodgy ordering a tube considering their frailty?
Choosing over a fender 65 super reverb and a fender 59 bassman LTD at the moment. Hardest decision ive ever made in my life! Any help in choice making would be appreciated!
Oh and slurms i hope you enjoy your new bass

LundiMardi

shatners basoon wrote:

Has anyone ever ordered a tube amp off them?
Is it in anyway dodgy ordering a tube considering their frailty?
Choosing over a fender 65 super reverb and a fender 59 bassman LTD at the moment. Hardest decision ive ever made in my life! Any help in choice making would be appreciated!
Oh and slurms i hope you enjoy your new bass

they are very VERY well packed... I wouldn't think twice about it.

Doctor J

Fey might disagree with you there

LundiMardi

ok, i'd think twice, but on the 3rd thought i'd click 'confirm' on the order page:)

Come to think of it, I'm just about the 'test' thomann, for the first time i'm going to be returning an item:eek: I'll let yis all know how it goes.

shatners basoon

Doctor J wrote:

Fey might disagree with you there

now im getting paranoid? Did he get a faulty tube or something? :eek:
Ill give it a shot anyway, think ill make the order tonight, now im excited. still gotta choose which one tho, damn sexy amps!

feylya

shatners basoon

:eek:
OOOF, hope it was okay. pretty funny response tho, sure you didnt find it funny at the time! At least they were aware that it needed to be repackaged:p
What had you ordered? Was it okay?

shatners basoon

LundiMardi wrote:

ok, i'd think twice, but on the 3rd thought i'd click 'confirm' on the order page:)

Come to think of it, I'm just about the 'test' thomann, for the first time i'm going to be returning an item:eek: I'll let yis all know how it goes.

what are you returning?

LundiMardi

a drum module, it won't work for me for some reason, so i'm sending it back, i'll probably get another better one. No biggie really, i've sent em a mail but if i don't hear from them by monday i'll ring.. Everything you get comes with a pink return form, so i'm gonna return it on monday none the less.

shatners basoon

you play an electric kit then? Groovy. Was considering getting one, improve the old rhythm. Can you recommend any good cheap ones? (From thomann of course to keep it thread related :P)

LundiMardi

This is the one i got. It's not bad, i would keep an eye on the buy and sell though..

david

I got my ENGL combo off of thomann, and it was packaged really well, no problems at all. Got my latest shipment today, you need to leave at least 5 working days for delivery...

Zapp Brannigan

came home to see a UPS notice at my doorstep! Drat!!!

david

Hate that! Do you have to pick it up from the HQ? Or will they drop it out again

Zapp Brannigan

They'll try again on monday at around the same time. Unfortunately I'm in school so hopefully my mam will be at home. I'm dying to get this bass!!

LundiMardi

but they use DHL, not UPS afaik?

Zapp Brannigan

LundiMardi wrote:

but they use DHL, not UPS afaik?

Nope, its UPS this is sent with cos they gave me the tracking number.

shatners basoon

Ah crap!!! Just got a reply from thomann about my order. The whole credit card confirmation thingy is fine but they informed me that the amp wont be in stock til April
I want my Amp!!!! :mad:

LundiMardi

shatners basoon wrote:

Ah crap!!! Just got a reply from thomann about my order. The whole credit card confirmation thingy is fine but they informed me that the amp wont be in stock til April
I want my Amp!!!! :mad:

try www.musicstore.de, < just as good as thomann.

Savman

try www.musicstore.de < better than thomann.

OFDM

Slurms wrote:

Nope, its UPS this is sent with cos they gave me the tracking number.

Actually it depends on what they're sending. They used DHL last week to send some small electronic stuff to me.

shatners basoon

try www.musicstore.de, < just as good as thomann.

Already have, they've it on order as well so no luck there. Ah well it'll be all the sweeter when it comes. Until then i'll just twiddle my thumbs and use my crummy laney :rolleyes:

Zapp Brannigan

It came! IT CAME!! I'll have to post pics up later when I can find my digicam.