Modem Contecting Problems.

TomGunn

Hi
Sorry but I could not find a Forum for this question.
I have just moved to a new house I built in the country about 7 miles from the city. My connection in the city was very good at between 42 to 50 kbps but since I moved to the country it is very hard to connect to the ISP. It may take 5 to 10 times to connect and when I do it may be only 19.2 to 32.2 kbps. Where I live is only one mile from the local phone exchange and I have had a new line installed to the house. I have done everything to make sure the lines in the house are a good connection and the phone line seems very good and quite. I have tried connecting in a friends house in the city and all is ok with my computer and modem. Is there any else I can do .Help would be much accepted

Thanks
Tom:)

ps My local exchange is not broadband upgraded as of yet.

RotalicaV

Sounds like a split line, have you got two numbers running into the house? Equally, a really long crap phone cable from your pc to the socket will give the same results. Are you using like 10/15 meters of the low quality stuff that goes from your phone to the socket?

If its a line problem, there won't be alot you can do.. eircom don't guarrentee connection speeds just quality of calls.

TomGunn

RotalicaV wrote:

Sounds like a split line, have you got two numbers running into the house? Equally, a really long crap phone cable from your pc to the socket will give the same results. Are you using like 10/15 meters of the low quality stuff that goes from your phone to the socket?

If its a line problem, there won't be alot you can do.. eircom don't guarrentee connection speeds just quality of calls.

Hi
Thanks for your reply. No, just one line,one number. I have my modem pluged into the box the eircom engineer put on the wall and the main line to the pole runs from here. So I am not going through the lines in the house.

tom:)

RotalicaV

I'd try getting a good hardware modem, something external. We had a split line in the office a few years ago and using an external modem helped the qualty of the connections.

If you don't have a splitter, or any huge amount of cable running around the house.. i'm pretty clueless tbh

TomGunn

RotalicaV wrote:

I'd try getting a good hardware modem, something external. We had a split line in the office a few years ago and using an external modem helped the qualty of the connections.

If you don't have a splitter, or any huge amount of cable running around the house.. i'm pretty clueless tbh

Hi
I had a chat to eircom engineer who put in my line a few min,s ago and he says he put in a straight line and not a carrier line so I should have no problems there. But like you said eircom will not guarantee data speed only voice.

Tom

gamer

You are a long way from the exchange, you cant expect 45k,per .sec in that location,the bast i got on a modem was 44k/per/sec/ on a brand new phone line in a new house, 2 miles from exchange, no 1 ever gets 56k,unless u are living 50 yards from the phone exchange.Underground cables to exchange are better cos cables from the pole are moved by wind and rain .DONT use winmodem.

TomGunn

gamer wrote:

You are a long way from the exchange, you cant expect 45k,per .sec in that location,the bast i got on a modem was 44k/per/sec/ on a brand new phone line in a new house, 2 miles from exchange, no 1 ever gets 56k,unless u are living 50 yards from the phone exchange.Underground cables to exchange are better cos cables from the pole are moved by wind and rain .DONT use winmodem.

Hi/Thanks

I only live a mile fron the local exchange. What do you mean by winmodem????. I use the modem in the computer.

Tom