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Wood burning stove

Yorky · 2006-02-05 22:40:18

I had the above supplied and "fitted" in mid-December. I discovered immediately afterwards that it had been fitted incorrectly by a fitter who had never fitted one before and did not even read the instructions. We contacted the company by telephone to tell them this and they have handed over responsibility to the…

05-02-2006 10:40pm

#1

Yorky

Registered Users, Registered Users 2 Posts: 1,485 ✭✭✭

Join Date: January 2006

Posts: 652

I had the above supplied and "fitted" in mid-December. I discovered immediately afterwards that it had been fitted incorrectly by a fitter who had never fitted one before and did not even read the instructions. We contacted the company by telephone to tell them this and they have handed over responsibility to the manufacturers representative, even though the problem is nothing to do with the manufacturer. I have been waiting since mid-December,with an unusable stove, for some action but nothing to-date. I have not paid for the stove and at this stage feel like telling the company to collect it. Is this the best course of action?

Also, it is a Charnwood Country 4 stove. Apparently, they are the best on the market. Can anyone recommend an equivalent one to heat a 43 cubic metre room?

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