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Randomly disconnect from the Internet

  • 04-02-2006 7:38pm
    #1
    Registered Users, Registered Users 2 Posts: 5,111 ✭✭✭


    Im not getting much joy in Broadband with this thread, so I thought I would post here.

    Any ideas or suggestions?


Comments

  • Registered Users, Registered Users 2 Posts: 1,864 ✭✭✭uberpixie


    Things that could be causing this:

    (1)viruses + spyware: make sure your system is clean. Do you use bear share etc...?

    Shared a connection with 5 other people, one of the lads, even though he was an IT student, had no antivirus/spyware/firewall on his pc.

    Connection dropped a lot, until he was smacked. He also used bear share etc a lot.

    (2) Faulty line: As someone already suggested in the broadband section.

    Cocked up regrade, something broken in the exchange etc..

    (3) Faulty router.

    (4) USB connection: If you had the router hooked up to the pc by usb this can cause a lot of problems. Assume you are using a LAN cable?

    (5)Wrong cable setup.

    Are you using long extension leads? How exactly do you have the router hooked up?

    Are you using more than one microfilter on a telephone socket?(i.e. using a 2nd microfilter as a splitter, this can cause problems)

    Is the microfilter the very first thing hooked up to your telephone socket?
    (If it is not, this can cause problems)

    Running your BB connection from a secondary telephone socket: this causes problems if the cables, running from the master socket to the secondary socket are too low grade to carry a broadband signal properly.

    Best way to test for broadband: test from your master socket in your house with both filters(one first, then the other, not both connected at the same time!), with every other telephony device unplugged.

    Use a direct connection to the router, LAN cable not usb.

    Make sure you have a microfilter(and only one) on every telephone socket that uses telephony equipment in the house: i.e. skybox, fax, telephone etc..

    See what happens. If you ring tech support they will prolly ask you do all the above tests before they send an engineer out to check your line.

    So do the above tests and save yourself some time and frustration :-)

    If it's case that you do the above tests and have fully updated spyware/firewall/antivirus + fully scanned your system, then its prob the line or the router.

    Best of luck.


  • Closed Accounts Posts: 20,346 ✭✭✭✭KdjaCL




  • Registered Users, Registered Users 2 Posts: 5,111 ✭✭✭tba


    It appears to be a noise maragin issue on the downstream

    when I get dropped it hits (and I **** you not) over 2 billion db


  • Registered Users, Registered Users 2 Posts: 37,485 ✭✭✭✭Khannie


    tba wrote:
    when I get dropped it hits (and I **** you not) over 2 billion db

    OWW! MY EARS! ;)

    Is this a spike? Or is it prolonged?

    I had random disconnections before, wanted a wireless router, so got one with a built in dsl modem (one of the linksys ones). Never had any trouble since so I'm blaming the crappy zyxel one.


  • Registered Users, Registered Users 2 Posts: 5,111 ✭✭✭tba


    It is only in spikes its some sort of conflict with the new high speed lines and netgear routers as the supplied ones work perfect.

    Anyway stay away from Netgear, until they fix this with a firmware update, for now I just set it up as a wireless switch and used the supplied router as my DHCP gateway/modem.

    Linksys appear to be the best.

    Thanks for everyones input.


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