@ symbol

thetourist

just signed up for the blueface trial

excuse my ignorance but how do you call number@voipprovider.zzz

my welcome mail said that to call numbers on other providers i should use the above but there's no @ or letters on the keypad

i am using a budgettone102

everything is up and running fine but i want to find out how to call a user on another network

thanks
bob

paulm17781

Call them as normal.

The @ symbol is for the providers. You will have one that other Blueface users can call you on. If yours is 1234@Blueface.ie other Blueface users can call you on 1234.

amby666

If you look at the bottom of this page - http://www.blueface.ie/support/useful.aspx - you will see shortcuts to many providers, and many more are in the sipbroker link.

Use the shortcut to the other service followed by the number.

.

lzbones

If you are using a soft client you can type the sip address directly - for example type into xlite 904@voiptalk.org and you will connect you to an echo test with voiptalk.org.

some providers also have click to dial service, you can call from your online phonebook. ie. you enter the 904@voiptalk.org in you phone book then click on the number and your phone rings - you pick up - then you are connected to the other number. At least that's how my sip account works.

thetourist

amby666 wrote:

If you look at the bottom of this page - http://www.blueface.ie/support/useful.aspx - you will see shortcuts to many providers, and many more are in the sipbroker link.

Use the shortcut to the other service followed by the number.

.

ok so then if my sister wants to call me from her provider in america she should dial from her ip phone

*266[my_blueface_number]
(*266 seems to be for blueface according to sipbroker.com) ?????
(or have i got it all wrong )

question #2 - does one literally dial "star, sipnumber, user number" and press send

question #3 - would i or someone wanting to dial me need to be registered with sipbroker or someone - and what is a sip broker anyway


thanks for help - ps i have scoured the net and the blueface site for any information on this and anything i can find i cant understand

lzbones

From reading up on this

There is an international numbering plan which is mainly used by PSTN (that's traditional phones) which use a format known as E164. This is your standard telephone number ex. +353 1 2858824. This is a regulated numbering plan - in Ireland you have to get these numbers allocated by comreg - the communications regulator. The 076 VOIP numbers fall into this category also. Since these numbers are well regulated they should be easily accessable from anywhere in the world.

On the other hand VOIP is very unregulated and the traditional method of dialing with numbers is a little antiquated (if you can see the day when we all have mobile 'devices' rather that phones). So SIP uses a technique to resolve numbers that's more like email 'xxxx@here.com' - now operators can manage their own domains without having to worry about dial plans of other operators - which is the case for E164 numbers.

This also leads to two problems. 1. How can I dial from an ATA/IP phone which only has a dial pad 2.How can I dial from PSTN. So SIP operators allocate numbers to their clients. This leads to the old reason for having regulation - now SIP providers invent their own 'internal' numbers which cannot be reached from one provider to another. This is where the likes of SIP broker steps in - they try and get operators to sign up to them as a 'prefix' provider - ie. we allocate you a prefix and all of our other clients (operators) will use this prefix to reach you. But still problems 1. Some operators don't use a broker. 2. There are a few brokers out there.

So the answer to - can X call Y from provider A to B using prifix 123 is - X has to ask their provider.

On the other hand you can use a soft phone and put in the full SIP address
or
Use a provider which provides a click to dial service
or
Use a provider which allows short codes (where you can set a personal list of short codes which translate to a SIP address defined by you)

In addition to this I believe some operators also place restrictions on calls to other operators - ie. you are not guaranteed if you dial from operator A to B using SIP address the call will be allowed (or FREE)

There are moves to combat this using a system called ENUM - which is essentially domain name resolution for numbers - but this has it's own set of problems.

msmx5

Has anyone got these shortcuts to work recently?

I have tried contacting a sipgate UK VOIP number using the *1 prefix but get busy tone (incorrect number tone ) before the complete number is even dialled.

I know it IS possible to call this sipgate number from Blueface as I have tested successfully diverting my number to it from the PBX GUI.

amby666 wrote:

If you look at the bottom of this page - http://www.blueface.ie/support/useful.aspx - you will see shortcuts to many providers, and many more are in the sipbroker link.

Use the shortcut to the other service followed by the number.

.

thetourist

2 or 3 things i am puzzled about


1 - on the sipbroker site, blueface gets 2 codes *8 and *266 --- what is the difference between these - also on the blueface help page - sipbroker is listed as *8 - obviously i'm reading things the wrong way or something


2-This page from sipbroker seems to be talking about a way of dialing the "assigned" terestial number and if im getting it correct then they are saying that they will connect you if you just dial the terestial number but will ensure the call is free if it can be free - ie i suppose if they can route the call voip -> voip --- i know i might have picked it out wrong here but if im right then doesnt this solve everything - ie i can call a regular number and if the person at the end of the number is actually really on voip then i would get the call for free - and the same in reverse - plus i can give out a regular number to people - what am i missing ?

3- how is it that the ip/ata manufacturers havent come up with some way to key in 1234@myprovider.com into the phone - i mean if you can do it on a softphone then it seems elementary to get a piece of hardware to do it