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Porting number BACK to Eircom, Who to contact??

  • 03-01-2006 3:54am
    #1
    blobert
    Registered Users, Registered Users 2 Posts: 1,531 ✭✭✭


    Hi there,

    I recently got Digiwebs Metro service installed and ported my number over to them to use for all phonecalls. Unfortunately the service is poor, people can rarely hear me when I call them, and it just flat out doesnt work most the time. It seems to me that even if they improve the service it's never going to be rock solid and that is what I need (I live with a doctor who has to be contactable).

    I want to port my number back to Eircom (I'm still paying the Eircom bill) but am having trouble. Have rung them twice and both times nobody has any idea of what I am talking about. They just keep transfering me around (over 30 mins last time!!) and I have to keep repeating my story, its incredibly annoying. I know that all that is needed is a reverse of what I did to get my number ported to Digiweb, but nobody in Eircom seems to be aware of this process!

    Can someone tell me who to contact in Eircom Re:number porting??

    Also I'd imagine it shouldnt take as long to port back as it was eircom holding up proceedings in the first place.

    Eircom are a terribly run company but their phone service works, so sadly I'm going to have to continue paying them (can take some joy in using UTV for all calls instead:)

    Any info re: contact number/email would be really appreciated.

    Thanks,
    Blobert


Comments

  • #2
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    if you're res 1901

    if you're bus 1800 501 502


  • #3
    blobert
    Registered Users, Registered Users 2 Posts: 1,531 ✭✭✭blobert


    Thanks,

    Thats the number I rang, but they just kept transfering me around.

    Any other ideas would be much appreciated.


  • #4
    the Guru
    Closed Accounts Posts: 1,362 ✭✭✭the Guru


    PM me your details and I will get someone to call you !


  • #5
    Random
    Closed Accounts Posts: 19,080 ✭✭✭✭Random


    blobert wrote:
    Thanks,

    Thats the number I rang, but they just kept transfering me around.

    Any other ideas would be much appreciated.
    I thought Eircon were the opposite ... I thought they were all ears and had nothing but time for people who had left their network? The problems generally arise when you become a customer again :D


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