Ryanair

LundiMardi

Has anyone here ever worked for these guys, or would want to work for them?

I know what kind of rep they have with their customers, i'm just hoping they treat their employees better.

Anyone know how generous they are salary/bonus wise, obviously it depends on the role but any info is welcome:)

thanks.

BuffyBot

Depends on the role - cabin crew, pilot, office staff, cleaner, baggage handler etc etc....?

If it's one of the first two, check out the pprune.org forums - for the rest, they'll be similar to many other companies offering employment..without giving us some idea, we can hardly offer opinions..

LundiMardi

customer service, sorry, should have at least said that!! heh.. It's not in a call centre or anything, just dealing with customers in general afaik.

kelle

Only 5 years ago, I recall reading the ground crew only got paid £3 per hour. There was a bit of upset recently where staff were banned from charging up their mobile phones using company sockets. Considering that bit of pettyness, I imagine they're pretty s&*tty to work for.

BuffyBot

Well for general customer service/check-in staff, you won't earn all that much - it'll be fairly standard wage, with some shift work allowances. As for the staff horror stories, remember half the time Ryanair stick some that stuff out there just to drum up coverage...

LundiMardi

it's office based, not check in staff etc..

Thanks for the replies, but i doubt i'll be applying if Kelle's post is anything to go by.

BuffyBot

Mmm...and for office work, in a Customer Service environment you might go check out some of the job sites to find some similar roles and see what you might reasonably expect.

As for going by the other post - a) the information seems to be a couple of years old, and b) second hand. As I said, you don't want to believe everything you hear, especially not on the Internet. Why not apply..and ask them? Useful ice-breaker for when they ask that "Is there anything you want to ask us?" question..

John R

BuffyBot wrote:

Why not apply..and ask them? Useful ice-breaker for when they ask that "Is there anything you want to ask us?" question..

You'd want to be VERY careful on that one, ask anything that gives the impression that you may be assertive over things like pay/conditions and a big NO will be scrawled on the cover of your application.

That goes for most employers these days, particularly regarding entry-level staff.


Ryanair have a terrible reputation when it comes to the treatment of their workers. Their rigid anti-union policies and low pay/conditions are well documented at this stage.

Even the pilots, a grade that in most other airlines have very good conditions are on much lower wages with poorer conditions with Ryanair.

BuffyBot

You'ld also want to be very careful making generalisations like that!

They're "terrible reputation" is probably one of the most vastly exaggerated things around. They'll work you hard, undoubtedly, and the terms and conditions will be designed to get the most out of their staff (especially pilots and cabin crew). The pilots are paid pretty much as well as any of the other low-cost carriers, so it's unfair to castigate Ryanair as paying them "lower" wages, when in reality they're paid much the same as their counterparts.

[edit]I was also being facecious about asking them a question about whether or not phone charging is truely banned at work..however, I disagree with you when you say that you shouldn't question the working conditions. A well phrased working conditions question can be quite useful for both parties. As an potential employee, I've found it an easy way to come up with a question to ask and as an employer, I've found that the questions asked by prospective staff with regard to this a useful way of gauging a potential employees thoughts about the company amongst other things [/edit]

Enii

My friend worked as cabin crew a few years ago. At first they only give 11 month contracts. The money was quite good at the time as your basic was made up with commission on sales from duty free etc.

Lump

I friend of mine worked for them. She didn't like it very much, and said that if you didn't call people sir/madame you got bollocked and had to fill out loads of paper work etc.

John

John R

BuffyBot wrote:

You'ld also want to be very careful making generalisations like that!

Firstly I didn't make any generalisations and secondly why should I be careful? Is Michael O'Leary not going to like me if I don't say nice things about his airline?

BuffyBot wrote:

They're "terrible reputation" is probably one of the most vastly exaggerated things around. They'll work you hard, undoubtedly, and the terms and conditions will be designed to get the most out of their staff (especially pilots and cabin crew). The pilots are paid pretty much as well as any of the other low-cost carriers, so it's unfair to castigate Ryanair as paying them "lower" wages, when in reality they're paid much the same as their counterparts.

I can't say that there isn't any other airline with pay and conditions as bad as Ryanair, but I am pretty sure no other airline that flies into Ireland does and they are most certainly not the same as most of the industry.

BuffyBot wrote:

[edit]I was also being facecious about asking them a question about whether or not phone charging is truely banned at work..however, I disagree with you when you say that you shouldn't question the working conditions.

I NEVER said that. I said to be very careful about it.

BuffyBot wrote:

A well phrased working conditions question can be quite useful for both parties. As an potential employee, I've found it an easy way to come up with a question to ask and as an employer, I've found that the questions asked by prospective staff with regard to this a useful way of gauging a potential employees thoughts about the company amongst other things [/edit]

That is exactly the point I was making, unless you are very careful what you ask the conclusion they will come up with is that you are someone who will assert your rights. I can assure you that that is not a quality that will be appreciated by most companies, particularly the likes of Ryanair.

Litcagral

Lump wrote:

I friend of mine worked for them. She didn't like it very much, and said that if you didn't call people sir/madame you got bollocked and had to fill out loads of paper work etc.

John

Did your friend have a problem with adressing people as "sir/madame"? This is a professional courtesy that most passengers would expect and it is perfectly acceptable thing for a company to request of it's staff.

matthiku

Did you check this already?

http://www.ryan-be-fair.org/

luckat

I really hate it when people do that Englishy "sir/madam" thing. I much prefer ordinary straight friendly person-to-person respect.

daveirl

This post has been deleted.

PhoenixRising

@LundiMardi

I wouldn't touch them with a barge pole. It has been well documented how they treat their staff with utter comtempt. They are in court every other week for mistreating employees, most of which don't make the newspapers. As a business they have absolutely no moral fibre whatsoever and really don't give a fúck about anybody, including their customers. I'd imagine working in customer service for Ryanair would be a nightmare dealing with so many disgruntled customers.

Litcagral

daveirl wrote:

This post has been deleted.

And when shop assistants say "you OK?". What is wrong with "are you being served?"

DublinWriter

kelle wrote:

There was a bit of upset recently where staff were banned from charging up their mobile phones using company sockets. Considering that bit of pettyness, I imagine they're pretty s&*tty to work for.

I'd have serious reservations (no pun intended) about working for any company where the CEO recommends that staff take pens and pencils from hotel rooms when working abroad to cut down on office-supply costs.

DublinWriter

luckat wrote:

I really hate it when people do that Englishy "sir/madam" thing. I much prefer ordinary straight friendly person-to-person respect.

Yeah I really prefare that "yall rite bud" approach favoured by so many Irish companies.

I'm being sarcastic BTW.

Lump

Litcagral wrote:

Did your friend have a problem with adressing people as "sir/madame"? This is a professional courtesy that most passengers would expect and it is perfectly acceptable thing for a company to request of it's staff.

I worded that wrongly. Even if she was talkign to a friend/family member/someone who had asked to be called by there first name she got bollocked.

John