Ladbrokes Software Problem

Jester

Been playin on ladbrokes quite a while, this morning i booted up my pc and mc afee started downloading a antivirus update when i was booting up ladbrokes, it installed and everything seemed fine then the lobby started sticking like mad, if i clicked on the mtt tree it took about 9-10 seconds to open, same with all the trees. When i could finally get into a game it ran fine though. Occasionally i noticed (Not Responding) in brackets at the top of the ladbrokes lobby window.

My connection status fluctuates between good to very good and sometimes fair, im on 1.1mb adsl with bt. I rang ladbrokes and they said they were having no problems and to ring bt, rang bt and they said my line was ok, i can download and browse not a problem, downloading at 126kb/sec.

I uninstalled ladbrokes, reinstalled it, restarted, everything i can think of but its still the same. Anyone any ideas whats goin on? Any help much appreciated

Ollieboy

1. Did you reboot the PC
2. Did you try anyother poker website
3. Disable the anti-virus software and than run ladbrokes

if still having problem, it has to be ladbrokes

Jester

Hi, yea i tried boylesports, it works fine, i rebooted, did the same thing, disabled virus scan and firewall, still the same, i opened up windows task manager (ctrl alt del) and clicked on the performance tab, i noticed that the cpu usage is constantly spiking to 100%? All i have running is windows media player and ladbrokes? My computer is a p4 1.4 with 521mb ram?

Jester

bump

Lafortezza

No need to bump needlessly, people will answer if they can help.

I assume you've contacted Ladbrokes Customer Service before coming here?

Jester

Yep, rang them, said they were having no problems and to ring bt.

Lex

Then ring BT!
Having the same prob here in Lim on a 2mb BT DSL line. Its not a prob wit the anti-virus anyway.
Wont be playing on Lads for next 10 days tho so I couldnt be arsed ringing anyone.

Earwig Eddie

cant be of any help, but i can tell you that ive been playing almost full time on ladbrokes for the last week with no probs whatsoever. so its probably your end.

shoutman

i've started back up playin online on ladbrokes and im finding it great.

Playing at the lower levels $5/$10 stt and mtts, the standard is so much better then it is on pokerstars.

I've had no problem with the software either

I'm loving Ladbrokes

Skyclad

I have a similar problem where the entire machine locks up on occasion and wont let me do anything until one of my tables comes into focus again. It generally happens when I'm browsing the web at the same time, and seems to have started with the latest update.

I mailed Ladbrokes and got a generic answer back from them, and it hasnt bothered me enough to merit really doing anything about it.