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USB Problem

  • 17-12-2005 4:20pm
    #1
    LundiMardi
    Closed Accounts Posts: 3,144 ✭✭✭


    Ok,

    Here's the thing, my computer has failed to recognize my Zen when i plug it into the usb port, i've tried this on another computer and it works fine, so there is a problem with my pc.

    I've uninstalled all the creative software and reinstalled it, same problem. I don't think it's a problem with the port itself, as i have something else plugged into it all the time and that works. It's also not a problem with the cable itself.

    I've tried it in the other ports but it doesn't work either. When i click on the ''unknown device'' properties, it says there are no drivers installed for the device, but i don't know if there are supposed to be any drivers installed.

    Anyone have any idea what's wrong?

    Thanks


Comments

  • #2
    subway
    Closed Accounts Posts: 6,131 ✭✭✭subway


    operating system?
    usb 2.0 or 1.1?
    latest version of software?


  • #3
    LundiMardi
    Closed Accounts Posts: 3,144 ✭✭✭LundiMardi


    Win XP Pro

    How do i find out about the 2.0 or 1.1?

    It's the latest version of creative software if that's what you mean?


  • #4
    Karoma
    Registered Users, Registered Users 2 Posts: 19,396 ✭✭✭✭Karoma


    Enusre all creative software has been removed (system Restore?).
    Start -> Run -> devmgmt.msc (To open device manager) -> down the bottom, remove USB entries. Reboot. Install software. Reboot. Attach Zen.


  • #5
    LundiMardi
    Closed Accounts Posts: 3,144 ✭✭✭LundiMardi


    will give that a try, thanks.

    I'll be back in ten minutes or so to give an update:)


  • #6
    LundiMardi
    Closed Accounts Posts: 3,144 ✭✭✭LundiMardi


    still now luck:(


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  • #7
    Karoma
    Registered Users, Registered Users 2 Posts: 19,396 ✭✭✭✭Karoma


    right click on the Unknown Device and update the driver manually..
    direct it to c:\windows\system32\drivers\VolSnap.sys


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