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Windows xp Problem

  • 08-12-2005 12:43pm
    #1
    tml
    Closed Accounts Posts: 22 ✭


    Hi,

    hopefully someone will be able to help me, i should explain in advance im not very computer literate so bear with me.

    I have a Dell PC with Windows XP, was working fine yesterday but wasnt shut down last night, when we went to it this morning the screen which has the different user accounts on it was frozen, rebooted the pc and it looks like it is starting but once it gets to the Welcome to Windows screen it freezes and I cant click on any of the user accounts to get into windows.

    Anyone have any ideas on how to fix this?


Comments

  • #2
    bungeecork
    Registered Users, Registered Users 2 Posts: 242 ✭✭bungeecork


    Just read this today. Has it been fixed? What was the problem?


  • #3
    Chucky
    Closed Accounts Posts: 528 ✭✭✭Chucky


    Perhaps you could try starting it in 'Safe Mode' to see if it starts that way. To start it in Safe Mode you need to know how the get up into the XP Startup Menu.

    On boot-up you will see a message on the screen (at the bottom I think) instructing you to press F8 to enter the startup menu. Once in there you will see a list of ways to start the operating system.

    Actually, perhaps choosing 'Last Known Good Configuration' would be better to try first. If that doesn't work then do 'Safe Mode'


  • #4
    Cryos
    Registered Users, Registered Users 2 Posts: 816 ✭✭✭Cryos


    sounds like the profiles could be corrupt


  • #5
    SolarNexus
    Closed Accounts Posts: 703 ✭✭✭SolarNexus


    certainly sounds like something is corrupted, I dont know if its the profiles or just the welcome screen though; if the profiles were corrupted you'd hope it would behave better (not show the user etc.) --certainly not just freeze.

    You can reinstall windows without losing all your files, data, or user accounts. I dont remember the exact steps involved, but its very similar to installing windows normally (insert windows disk etc.). but lets assume thats a last ditch effort...

    do as above mentioned, load windows in safemode, but when there, go to user accounts and switch off fast user switching and the welcome screen, then restart and see if the problem persists.


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