Sky generous to new customers

Charlie

Signed up to sky there for the first time today. Wanted to take up the €69 sky+ box offer and take multiroom. To my suprise the lady at sky told me that my second box could be + box for just another €69, thats two + boxes for €138! This seems generous considering they charge an existing customer €150 if they want to upgrade to + box. Still a little concerned though as to what the quailty of the install will be with regards to connecting the boxes to the phone line. Do they generally do a reasonable job tacking the phone cable around the house?

Sponge Bob

charlie mchugh wrote:

Do they generally do a reasonable job tacking the phone cable around the house?

No , they lash it in any way at all.

Charlie

Sponge Bob wrote:

No , they lash it in any way at all.

But do they tack it, or would they just leave a load of cable on the floor running all over the house. Its just my mum is concerned that cable will be left on the hall floor crossing into the living room.

michaelanthony

They wouldn't go into my fathers attic and left the cable hanging out of the ceing and wouldn't fix it to the wall.

Sponge Bob

They will tie some nice patterns into it like bows and frilly edges and mantissas but they will not tack it into a wall or skirting

dancin

You're suppose dto have a phone point near the location you want the Sky box. If that;s nto teh case, it's up to the person doing the install.

My sister had them come out, but the phone point was in the adjacent room. The guys (for some reason there were 2 of them) just turned around and left.

My mother got in a second box, same problem. The installer offered to put in an extension for €20, did quite a good job too - cables not hidden, but they are along the skirting board, and well tacked in. They are visible, but not noticeable.

I guess it's up to whomever turns up on the day.

You could try running the cable yourself in advance...

dingding

Could you run the phone cables between the boxes via the satellite dish, should not be much additional work

Charlie

dancin wrote:

You're suppose dto have a phone point near the location you want the Sky box. If that;s nto teh case, it's up to the person doing the install.

My sister had them come out, but the phone point was in the adjacent room. The guys (for some reason there were 2 of them) just turned around and left.

My mother got in a second box, same problem. The installer offered to put in an extension for €20, did quite a good job too - cables not hidden, but they are along the skirting board, and well tacked in. They are visible, but not noticeable.

I guess it's up to whomever turns up on the day.

You could try running the cable yourself in advance...

Thanks for the info. Sounded like what I was expescting to hear. I won't mind paying an extra €20 if they tack the cables on the skirting bored relaitively well. The only thing though is, i'm suppose to get a "free standard install" with the multiroom order. I believe that installation to a room upstairs is pretty standard for multiroom, heck sky even use the example of having digital upstairs for their multiroom demo on their website.

_Kaiser_

charlie mchugh wrote:

Thanks for the info. Sounded like what I was expescting to hear. I won't mind paying an extra €20 if they tack the cables on the skirting bored relaitively well. The only thing though is, i'm suppose to get a "free standard install" with the multiroom order. I believe that installation to a room upstairs is pretty standard for multiroom, heck sky even use the example of having digital upstairs for their multiroom demo on their website.

The guy I had in from Sierra (who get a lot of stick here) to install my Sky+/Multi-room setup earlier this year, was the same guy who installed the original setup 2 years ago.

On both occasions he did a very neat, tidy, professional job and tacked the phone cables around the doorframe and along the skirting to the box without any prompting.... he even ran a cable from the original installation to the TV downstairs, and he readjusted the dish the second time to impove the signal on my existing box for me.

Seems to be luck of the draw so..

a lot of them will not go into your attic as they are not covered by insurance, got mine installed a few days ago and they did a very nice job even fixed my dish as the picture was bad.
had the option of them running a cable over the roof, through the rooms or the attic, so they asked me would i go up into the attic and pull the wires through and they would install it that way so as to have no wires all over the place. ( a lot of the engineers wouldn't even bother to ask you this )

Tony

hellboy99 wrote:

a lot of them will not go into your attic as they are not covered by insurance, got mine installed a few days ago and they did a very nice job even fixed my dish as the picture was bad.
had the option of them running a cable over the roof, through the rooms or the attic, so they asked me would i go up into the attic and pull the wires through and they would install it that way so as to have no wires all over the place. ( a lot of the engineers wouldn't even bother to ask you this )

I guess all thas required is some common sense on the installers part.

Sparky

wait a minute, my sky installer from sierra stapled it down the groove of the skirting board, however electroplus their installer just plugged it in for the callback then rolled it up into a bundle and threw it behind the tv.