spy ware please help

pm.

hi, i have a problem with spy ware i downloaded spybot, ad-ware se and hijackthis but when i go to update them my computer sticks and i have to reset it each time. i have norton and taught it was an all in one package, as you can prob tell this is all new to me. please help as i dont have a clue what to do.

roamer

norton is anti-virus software. spybot , ad aware and hijackthis are spyware/malware scanning utilities.

They are all seperate applications. Try updating each one seperately to see which one is causing your computer to freeze.

pm.

i tried run them on there own but it still sticks. i ran the ad ware without the update and it got rid of 304 infected files, the computer is running a bit better now but i need to update the spy/ad ware. the spy ware wont run at all.

roamer

What happens when you run spyware on its own?

What happens when you run adware on its own?

Maybe you should try re-installing them.

Tom Dunne

Spybot won't run until you update it via the internet.

Try AVG Anti-virus first. This should get rid of any virus exe's running that may be preventing you from running. Reboot, re-run the virus checker. Then start with Ad-aware, reboot, re-run Ad-aware. Once you are able to get on the 'net, update Spybot and run it.

Also look at CWShredder from trendmicro.com.

commited

Also, download the ewido program: www.ewido.net

Ste-

You could also try Microsofts anti-spyware app ?
Then re-scan with one of the above ?

Fanny Cradock

Ste- wrote:

You could also try Microsofts anti-spyware app ?
Then re-scan with one of the above ?

dreadful programme

uninstall spybot and try spyware doctor. there are pleanty of other antispyware programmes out there - some good, some not. the two above are about the best imo. like i said download another programme from somewhere like downloads.com, clean your system and then, if possible, reinstall spybot!

Ste-

I should have made my point a bit clearer.
I wasn't recommending it coz it was good I did so becuase it might intergrate better with the system and allow the OP to update easier.
Then if that worked it might clear a good lot of the reamining spyware off.

Fanny Cradock

fair point. though, from my experience i found it to be a terrible programme. i used to run it before spyware doctor just to see what results i would get, and invariably it would detect nothing when spyware doc would. after about 40 scans it had only detected spyware 5 times compared to maybe 100+ from spyware doctor. i subsequently got rid of it.

layke

http://www.hitmanpro.nl/

ALL-U-NEED

I know it's in Dutch but just hit the download button.

Basically it runs a script with loads of different anti-spyware engines.

Also there are specific progs you can get to remove hijackthis, google them but this puppy definately packs a punch.

BopNiblets

layke wrote:

http://www.hitmanpro.nl/

ALL-U-NEED

I know it's in Dutch but just hit the download button.

Holy crapola, the whole program is in Dutch! :eek:
Not very conveniant, hopefully they'll English-ize it soon, or at least some sort of hilarious Dutch-English translation! .

Lucky I googled and found and English guide: http://xthost.info/hitmanual/

SouperComputer

i dont know where you are getting the dutch version from, ive been using it in english for a long time:

http://members.home.nl/mloman/hitmanpro231.exe

TempestSabre

Fanny Cradock wrote:

uninstall spybot and try spyware doctor. there are pleanty of other antispyware programmes out there - some good, some not. the two above are about the best imo. like i said download another programme from somewhere like downloads.com, clean your system and then, if possible, reinstall spybot!

Personally I didn't like spyware doctor. But its seem highly rated all over the place.

pm.

Thanks guys for all the help, i tried all the websites and spy doctor was the one that sorted it all out. once again thank tou all. a happy ending;)