dvd/cd drives missiing

awhir

sorry but my drives have dissaperd and i uninstalled all the virtul driver programs but nothing happend so i gooled and have found some stuf but does notwork ? pls help need my drives badly.

aidan_walsh

Oh wow do you need to learn how to describe a problem... Help us help you, and all that jazz.

When did the drives disappear?
Have you been doing any work on the PC? Installing new hardware? Changing BIOS settings?
What stuff did you find on Google?

Karoma

..and are they visible in the BIOS?

awhir

bois can detect them both

they dissapeard 2 days ago

no but i done a fix on windows xp from bois

foumd some windows help about deleting resgistery http://support.microsoft.com/kb/320553/EN-US/

aidan_walsh

claregalway Qs wrote:

no but i done a fix no windows xp from bois

Whats that now?

Karoma

OOoooooOOookay...

...


Are they drives visible in Device Manager?

awhir

no

Karoma

Tick Show Hidden Devices..now?

Karoma

"no but i done a fix no windows xp from bois" = WTF?!
When did you do this..activity? Was it the 2 days ago when the drives went missing?

awhir

no 3 or 4 days ago

done show hidden Devices and still none

awhir

sorry edited it was ment to be (on)

aidan_walsh

claregalway Qs wrote:

no but i done a fix on windows xp from bois

Again, what did you do?

awhir

i hade to type in the key code because windows send me out a new english disc so all i had to do a fix (does not reinstall windows).

Karoma

claregalway Qs wrote:

i hade to type in the key code because windows send me out a new english disc so all i had to do a fix (does not reinstall windows).

Uh huh... Um, is English a second language for you? (No offence-it just might explain some things and get people off your back..)

So..you did an "XP Repair"..right? i.e. It re-installs Windows, but not by formatting the HDD first..?

Right so.. were the drives working right after doing this Repair? (i.e. For the thus far unaccount 1-2 days)

Also: Why were you sent an XP disc? What was your original problem?

awhir

ok eng my normal lang but bit dyslexic.yes i done a repair.see i had a windows key and installed a english windows so did not work so they send me out a eng key and cd.im not sure about when the drives were missing .

Karoma

..

righty..

Are you absolutely sure there's no optical drive or Unknown Devices!? ..Try manually adding the hardware.

Otherwise:
Backup your info - at this stage it's only a precaution - and do a XP /System Restore- this doesn't delete/modify your data(however,given the recent changes-it'd be advisable to backup just in case) - back 1-2 days.

If this fails: Do a full Recovery.

astrofool

well, seeing as you used a cd to install windows, then it will have been since the reinstall.

So a) something has gone wrong, maybe look at backing up, and reformatting

b) Cd-rom's have no drivers, so get automatically recognised by windows, the fact they're not appearing usually points to a botch in windows, could have been caused by virtual drive software, which wasn't uninstalled properly, so try and remove these fully.

I'd probs go with b.

Who sent you a CD?

What make is the pc, what chip/processor?

aidan_walsh

astrofool wrote:

Cd-rom's have no drivers, so get automatically recognised by windows

*cringe*

awhir

ok done a repair again but the cd/dvd drives are still gone?

Karoma

who said Repair? Restore or Recover.

awhir

recover how you do that

Karoma

Boot from the disk,etc and do a Full Recovery/Installation - i.e. wipe the contents of the HDD

awhir

dont have any restore points so is a recover deleting windows and reinstalling

aidan_walsh

Yes.

awhir

ok (****)

Karoma

claregalway Qs wrote:

ok (****)

Well, it's that or call your computer manufacturer's support line..see what they suggest..