SKY Viewing card problem

is anyone else having problems with there sky viewing cards ? my card keeps cutting out on certain channels, when i take the card out and put it back in the box the channel that was off works, any ideas ?? (BTW card is only a few months old)

byte

Could you explain what you mean by "keeps cutting out"? What does it say on screen?

Perhaps contacts on teh viewing card are a bit dirty?

DMC

Also, do you have little people who often tug at the card?

i get a message up on the screen asking me to insert the viewing card and no kids at the box.

byte

Hmm, I'd think either the contacts are dirty, or the little switch at back of card slot is not working (it tells box when a card is inserted)

DinoBot

I was having similar problems until I updated my sky box software. You could try that if it has not been done.

Turn off power (plug-out)
hold down "backup" button on the box not remote.
plug in and turn on
wait for message saying software update
release button

Failling that it could be power supply in box (if old box). Thats another matter but easily fixed