Caller ID/Blueface problem

MHP

I trialled Blueface (Freedom Basic/Linksys RT31) for a couple of weeks and there's only one snag that's preventing me from signing up. Caller ID doesn't work with my BT Paragon 500 handset. It works fine when connected to the Eircom line but fails to display, i.e. remains blank, when connected to the ATA. Feargal and Aaron came to the conclusion that it's an incompatibility with the BT handset. Anyone here know any different?

paulm17781

That's odd! Were you on one of the subscription packages?

What was the problem, you couldn't see people's numbers or they couldn't see yours?

MHP

Freedom Basic package.

The problem was that incoming calls displayed nothing. If I switched to a different handset with Caller Id display it worked fine. But the BT Paragon's screen remained blank. A pity, 'cause it's a nice phone.

Cabaal

MHP wrote:

Freedom Basic package.

The problem was that incoming calls displayed nothing. If I switched to a different handset with Caller Id display it worked fine. But the BT Paragon's screen remained blank. A pity, 'cause it's a nice phone.

Very unfortunate,
I guess I know not to get that phone when I'm buying a new one

snaps

I am having a simular problem with broadtalk on a BT cordless phone. (Couldn't tell you what model)

JimmySmith

call blueface. maybe caller id is not switched on

RedRooster

Works fine for the Seimens Gigaset 3010 cordless:v:

WillieFlynn

What options does the Linksys RT31 have for setting the Caller ID standard it uses with the phone? It may be possible to change it to one the phone likes better.

DSLinAbsentia

Also perfect with a Motorla ME4052. (via Linksys PAP2 via wrt54g)

sirlinux

could be an earthing problem, could be no polarity reversal before the first ring, or could be the ring voltage is too low. have a look at:

http://www.broadbandreports.com/forum/remark,13784062

also

http://michigantelephone.mi.org/distribute.html

MHP

WillieFlynn wrote:

What options does the Linksys RT31 have for setting the Caller ID standard it uses with the phone? It may be possible to change it to one the phone likes better.

That I don't know. The Linksys is back with Blueface.

MHP

sirlinux wrote:

could be an earthing problem, could be no polarity reversal before the first ring, or could be the ring voltage is too low. have a look at:

http://www.broadbandreports.com/forum/remark,13784062

also

http://michigantelephone.mi.org/distribute.html

Beyond me, I must confess. However I've bookmarked the above URLs for future reference. Thanks.

WillieFlynn

I found before that if you used the UK standard (ETSI FSK with PR) or Bellcore the US standard, they tend to work with most phones. As your phone is a BT one, try the UK standard first.

I'm using a sipura ATA which prety much the same hardware as the linksys stuff (running slightly different firmware).

MHP

Thanks, Willie. But I know of no way of changing the CID standard. I checked with another Linksys RT31 user and there is no setting to change it - only CID on/off.

WillieFlynn

MHP wrote:

Thanks, Willie. But I know of no way of changing the CID standard. I checked with another Linksys RT31 user and there is no setting to change it - only CID on/off.

I have just looked at the data sheet for the RT31 and it claims to supports a few different kinds of CID (FSK, DTMF etc) so there seems to be an option burried somewhere in there.

But reading the manual online, as you found it doesn't cover it at all.

aaronc

WillieFlynn wrote:

I have just looked at the data sheet for the RT31 and it claims to supports a few different kinds of CID (FSK, DTMF etc) so there seems to be an option burried somewhere in there.

But reading the manual online, as you found it doesn't cover it at all.

You might want to try this page on the Linksys models:

http://192.168.1.1/Voice_adminPage.htm (obviously replacing the IP address as reqd.)

On the "Regional" page there are 8 options for "Caller ID Method". The default is "Bellcore(N.Amer,China)" and there is an option for "ETSI FSK With PR(UK)".

Aaron

MHP

aaronc wrote:

You might want to try this page on the Linksys models:

http://192.168.1.1/Voice_adminPage.htm (obviously replacing the IP address as reqd.)

On the "Regional" page there are 8 options for "Caller ID Method". The default is "Bellcore(N.Amer,China)" and there is an option for "ETSI FSK With PR(UK)".

Aaron

Hello there, Aaron. If that's the case, and I don't doubt you, it looks like I'll be doing business with you again soon.