How to get a credit back from eircom

snaps · 17-11-2005 4:51pm #1

Just closed my account as I have gone over to ntl BB and VOIP. Eircom said I am in credit of €21. How do I get that back as I am not opening another account?

fatherdougalmag · 17-11-2005 5:32pm

In our case, they eventually sent a cheque. No harm ringing the accounts people and keeping on top of it though. For future reference, best to log details of any calls made and take the name of the person you're talking to. Just in case it gets nasty.

Stephen · 19-11-2005 11:22am

They will post you a cheque in a few months time, shouldn't require any contact from you.

Kazujo · 20-11-2005 9:41am

I'm in gthe same boat changed to Bt a few months back still waiting on the infamous cheque. They apparantly sent my new final bill on 20 Oct and the cheque should follow.

Eircom being supper efficient as always

Stephen · 20-11-2005 5:49pm

I got my cheque for €45 about 3 months after I closed my account with them.

the Guru · 28-11-2005 7:10pm

also if you or another family member has an acc with eircom they can transfer it to the other acc, and you can get the money from them call 1901 can request it

Kazujo · 05-12-2005 12:27am

I finally got my refund during the week. Never got the last final bill as they insisted I would get one of these before the cheque

How to get a credit back from eircom

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