Play.com Delivery

talking_walnut

Does anyone have experience with how long it takes for DVD's to be delivered form play.com? I got a dispatched parcel email from them the Saturday before last (23/10) but I still haven't gotten it. Its just 1 dvd.

Anyone know what mail service they use?




p.s. Not sure if this is the right place to post this but it is a film I've ordered that I'm wondering about. Mods feel free to move it if you think it should be somewhere else.

c0y0te

I have purchased hundreds of items from play.com over the years. I'm based in Dublin. It usually takes approx 5 working days for the goodies to arrive, but if that crosses a weekend, you might be looking at 7.

Worry not - they are excellent, dependable and very very customer focused.

c0y0te

bizmark

1 to 2 weeks for me but their a great company tbh one dvd i ordered didnt show up after 3 weeks i sent one email telling them and they just sent out a second dvd no problems at all

talking_walnut

Its not that I'm worried, just that I'm an impatient f**ker

Not gonna do anything till after tomorrow anyway. Was just wondering how long it usualy takes.

(me resumes my place on the chair beside the letter box)

Elessar

Yeah i got a few things sent off on Saturday too, but no sign of them, I'd usually have them by now...

If they're not here by monday, I'm getting onto them.

bizmark

recent storms might of messed up there deliverys for a while ? they are based on jersey after all

Makaveli

They have been slow recently, but they must have massive amounts to post out.
Also, iirc they ask that you wait two weeks before contacting them about deliveries.
My last one posted on 21/10 arrived on monday (1/11).

ShiverinEskimo

My girlfriend worked in their customer services for a year.

Once 14 days passes call them and they will post another immediately. Recently we just ordered two different DVD's.
Zatoichi arrived 4 days later. Sex and the City 6 arrived almost 8 days. Both were sent by normal post. If it costs more than 40 euro it is sent regisered.

they wont do anything until 14 days has expired though.

D-Generate

Yeah I got the e-mail saying that tehy posted it on the 23rd of December as well. Seker16 post back on here when you get the DVD and I will do likewise. It shall be a race, teh queen herself will be the judicator!
Go Team Requiem for a Dream!

talking_walnut

Go Team Richard Pryor more like!!!!!!!!

Are ye about normal days or working days?

In college at the moment. Hoping it'll be there when I get home but it probably wont

ixoy

As a frame of reference, I just got yesterday a book posted on 21/10.... I dunno who is to blame for the recent slowdown but it's there. And of course it's not going to stop me buying from them for a moment.

BolBill

I'm using them for about 2 years and would never expect delivery with 10 working days, its just the way they are. I love them by the way......

talking_walnut

It arrived.

Sweet :cool:

Karl Hungus

I'm finding it slow on and off these days... I'm still waiting on the new Enslaved album that was sent on the 29th, but Farscape Season 3 was sent on the 3rd and I received it on the 5th. Seems like there could be something slightly funky, but at the same time, could just be to do with the run up to christmas?

stevieg_irl

i have Halo2 preordered(out on thursday the 11th)
how long should i wait,one fella said they ship it early 8th(today) but i dont know

ShiverinEskimo

They normally are allowed ship so that it arrives on the day of release. They would have all the stock ready in advance. People in the UK will probably get it on the 11th if you preordered it in irleland you might be lucky but i would probably say if not the friday (doubtful) you will have to go another weekend and you should get it the monday. I lived in england and got anything preordered on the day of release. I have never preordered anything for delivery to ireland yet

D-Generate

Damn you seker16! I am still waiting for mine! I will give it one more day before contacting them. You failed me Team Requiem for a Dream. Failures.

stevieg_irl

ordered Halo2 on Oct 22, shipped 8th Nov,
and it just came 17Nov
had to wait a while but worth it

Ebonyks

I'm still waiting on HL2 from em, ya would think they'd make a special exeption for someone who's pre-booked since July of 2003

Although I've no complaints of their shipping as of yet. They do slip up in other places

like this -> http://www.play.com/play247.asp?page=title&r=BOOK&title=418697

ixoy

Ebonyks wrote:

I'm still waiting on HL2 from em, ya would think they'd make a special exeption for someone who's pre-booked since July of 2003

Hey I booked in July 2003 too - what date did you book it for? Which one of deserves our play.com copy first

Ebonyks

battle of the pre-booked HL2s, hmmm

I'm throwing down (21/07/03), lets see yer hand

(it's a bit high...but i'm feeling lucky punk)

ixoy

Dammit! One frakin day! I ordered on the 22/7/2003

Oh well we'll probably still be waiting for it one week from now as An Post sit around the place looking for their overtime.

herobear

arent i glad i waited to pick this up
http://www.play.com/play247.asp?page=title&r=R2&title=479293

worth every penny