Vodafone.ie - slow / webtext unavailable

flywheel

anyone having trouble with the 'My Vodafone' site - it's a bit better than earlier when I couldn't log in for ages (time outs) but still no joy sending any webtexts

Webtext

There has been a server error, please try again later

BrianG

Optikus

Im constantly having trouble with that site.

opus

Same here, it's been really bad for the last few weeks. I'd send them an email to complain but they no longer seem to have any contact email address listed.

Dr. Dre

Yeah that site has been farked for friggin weeks now.
I don't care what they say

PhoenixRising

Yep, it's been really slow over the last few days. Almost impossible to use. It does seem to be loading a bit faster now though.

samo

I got a welcome call off vodafone last week, went through a load of spiel and then finally gave me one good bit of info that I didnt know. That you can send pics taken and stored on phone to online picture album. And its a free service (amazingly for vodafone!)

Nice one, or I so I thought - sent a few pics to online photo album, then I tried to open it through myvodafone.ie and it either failed and went back to main menu or else came up connection server error. Has anyone been able to access this or am I doing something drastically wrong...? (apart from bothering to access myvodafone in the 1st place)

neokenzo

I have been using the webtext on and off the past 2-3 weeks without any problems at all. Seems to work fine. Only thing is the site is a bit slow most of the time. Also, this has happened to me twice, all of the sudden from having 200++ more text that I can sent, it goes to 0 all of the sudden and I am not able to send any more text for the rest of the month.

GoneShootin

Webtext hasnt been working with 3 weeks for me. I thought it was a browser problem, but going back to IE didnt solve it either.

Still, I guess we cant complain for something that we get for free ?

father_ted9t9

Im havein probs today for first time ever?? Anyone else not able to get webtexts to work?

uberwolf

other than a five minute period two days ago I haven't had it all week at least

BrianD

I haven't been able to use the webtext over the past few days. "Server error, please try again later".

decbuck

What is the story with acessing the vodafone website?

leeroybrown

It's been up and down like a harlot's knickers for the last three weeks or so.

decbuck

It's not down, just slow as anything.

BaZmO*

decbuck wrote:

What is the story with acessing the vodafone website?

It is just terribly slow almost everytime you go to use it and it has always seemed to be the case. You'd think they would be able to sort it out! :rolleyes: Typical I suppose!

B.

Peace

If i was the boss in vodafone, i'd be handing out P45's all round to the web team.

The site is so slow all day, only respectable speed is at night. The text messaging service is usually unusable during the day!

decbuck

Have any of you complained to vodafone about this.

Considering they offer a service where you can view your bills only online and not receive papaer bills this is a disgrace.


What replies (if any) have you gotten from them? I was going to ring the helpline, but can imagine the response.

flywheel

previous attempts to mention it to customer support have brought responses ranging from - 'it must be your browser' :rolleyes: to a more realistic 'it's a temporary problem' (although a temporary problem that keeps reoccurring on a very regular basis)

perhaps someone in Voda has raised the issue as they currently have a vodafone.ie website survey running at the moment... so if you have time let them know about the problems you are having, needless to say they scored a Poor from me for "Speed of access"...

BrianG

eagerbeaver

I feel all yer pains - I access it from work which has a DSL Line and it takes forever - can only imagine what dial-up is like during the day. At nite I can access it from my dial-up and its relatively fast. Although I have noticed on more than one occassion even though the "server error" appears the txt is still actually sent.

fuse

I've started using this program which basically takes your login info and goes through the logging in process in vodafone for you and sends the message so you can leave it do all that in the background.

It's handy in the way you don't have to keep logging in & waiting on the vodafone site.
But sometimes it sends the same message a few times to the recipient.
Worth a look anyway

http://www.nitrowebsoftware.com/software/textbuddy/what.php

seamus

fuse wrote:

I've started using this program which basically takes your login info and goes through the logging in process in vodafone for you and sends the message so you can leave it do all that in the background.

It's handy in the way you don't have to keep logging in & waiting on the vodafone site.
But sometimes it sends the same message a few times to the recipient.
Worth a look anyway

http://www.nitrowebsoftware.com/software/textbuddy/what.php

That's sweet! Nice one. You can never have enough icons in your system tray

flywheel

This message popped up hitting the Vodafone Homepage today:

Service Announcement

Over the next couple of weeks we are improving our site. During this upgrade period the following services may be occasionally unavailable:
- My Vodafone Registrations
- Vodafone Mail

The speed of the site may also be effected during this time.

We apologise for any inconvenience caused and endeavour to ensure that the transition has as little impact as possible.

So looks like they are going to do something about the site probelms... hopefully...

BrianG

Tiriel

yeah spotted that.. but I wonder what will they do!! knowin them it'll be as bad as ever. they could do with takin a few tips off the meteor.ie website.. although fair enough they only give 30 msgs per month.. u can save no's to a phonebook and send to no's abroad.. very handy

Third_Echelon

hopefully they are adding a bit more hardware to deal with the load....

detritus

new hardware (among other things) was added over the weekend, I hope you will find that the performance is significantly better.

PhoenixRising

detritus wrote:

new hardware (among other things) was added over the weekend, I hope you will find that the performance is significantly better.

That's good to hear. It does seem a lot faster then it has been in recent weeks.

Edit: Just using it there and it's lightning fast at the moment....good job.

seagizmo

<snip>

Tiriel

Cork_girl wrote:

I wonder what will they do!! knowin them it'll be as bad as ever.

I take it back.. it's going better than ever so far so good.. fingers crossed

Mr-X

detritus wrote:

new hardware (among other things) was added over the weekend, I hope you will find that the performance is significantly better.

Hey Detritus nice new email interface and the extra space will come in handy to is there any plans to upgrade the free text interface i.e. Address book, and maybe international texts?

detritus

plenty of plans, Mr X, hope to have progress soon.

SF1

i cant get into my email on vodafone.ie

seagizmo

eireman1916 wrote:

i cant get into my email on vodafone.ie

Ah, I know what your problem is. It so simple!!!, dude, little more details?

Could your computer still be in it's box? Plugged in?

Hints on a postcard

SG

SF1

yes my computer is pluged in and out of the box

opthrcks

Are you accessing via webmail? Or trying to get your email using POP3/IMAP4 using Outlook (or some other email client)?

When you login, in the 'My Vodafone section', does it say 'You have x new emails'?

Or is it that when you click on the email, nothing happens?

Are you running Windows XP (Service Pack 2)? Maybe its a popup issue?