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Call centre software. Your thoughts please!

Philbert · 2004-10-18 19:41:59

Hi, Apologies if this is in the wrong place. Does anybody have anyexperience or can anybody recommend good call centre software? Im looking at Active Call Centre at the moment. Have you heard of this? Basically im looking for a similar program that can take customer orders over the phone and read/write to an access…

18-10-2004 7:41pm

#1

Philbert

Registered Users, Registered Users 2 Posts: 358 ✭✭

Join Date: February 2004

Posts: 278

Hi,

Apologies if this is in the wrong place.

Does anybody have anyexperience or can anybody recommend good call centre software? Im looking at Active Call Centre at the moment. Have you heard of this?

Basically im looking for a similar program that can take customer orders over the phone and read/write to an access database. Does anybody know any Irish Companies specialising in this kind of thing?

Cheers.

Philbert

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