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problem with DSL modem and win2k

  • 22-09-2004 7:33am
    #1
    sound_wave
    Closed Accounts Posts: 1,152 ✭✭✭


    hey all! installed my new DSL modem, everything went excellent, everything is working and im surfing the web like the bejesus, problem is when i start back up windows 2000 it looks to install the modem again! anyway i can stop this?any help on this would be much appreciated! downloaded all updates for win2k yesterday too just in case that was it!

    Thanks


Comments

  • #2
    ColmOT [MSFT]
    Closed Accounts Posts: 545 ✭✭✭ColmOT [MSFT]


    Are you logged in as the Administrator or a user?


  • #3
    sound_wave
    Closed Accounts Posts: 1,152 ✭✭✭sound_wave


    administrator


  • #4
    MazdaMan
    Closed Accounts Posts: 147 ✭✭MazdaMan


    It is a possible issue with the TCP/IP stack in Windows.

    First unplug the modem from the PC, uninstall the modem software.
    Then try the following to reset the TCP/IP stack and Winsock in Win2k

    Reinstall Modem after trying the following.

    To reset winsock and TCP/IP stack in Windows 2k.

    *****Backup the registry beforehand*****

    01. Use Regedit.exe to navigate to:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock.

    02. Export the Winsock key to a Winsock.reg file, to save it.
    03. Delete the Winsock key.
    04. Navigate to:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2.

    05. Export the Winsock2 key to a Winsock2.reg file, to save it.
    06. Delete the Winsock2 key.
    07. Exit Regedit.exe.
    08. Control Panel / Network and Dial-up Connections.
    09. Right-click Local Area Connection and press Properties.
    10. Select Internet Protocol (TCP/IP) and press Uninstall.
    11. After uninstalling TCP/IP, shutdown and restart your computer.
    12. If TCP/IP is NOT automatically re-installed, use Control Panel / Network and Dial-up Connections.
    13. Right-click Local Area Connection and press Properties.
    14. Press Install.
    15. Press Protocol / Add.
    16. Select Internet Protocol (TCP/IP) under Network Protocol, possibly under Microsoft, and press OK.
    17. After the TCP/IP install, power off and power on your external modem, or shutdown and restart your computer.


  • #5
    jim_bob
    Registered Users, Registered Users 2 Posts: 379 ✭✭jim_bob


    MazdaMan wrote:
    It is a possible issue with the TCP/IP stack in Windows.

    First unplug the modem from the PC, uninstall the modem software.
    Then try the following to reset the TCP/IP stack and Winsock in Win2k

    Reinstall Modem after trying the following.

    To reset winsock and TCP/IP stack in Windows 2k.

    *****Backup the registry beforehand*****

    01. Use Regedit.exe to navigate to:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock.

    02. Export the Winsock key to a Winsock.reg file, to save it.
    03. Delete the Winsock key.
    04. Navigate to:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Winsock2.

    05. Export the Winsock2 key to a Winsock2.reg file, to save it.
    06. Delete the Winsock2 key.
    07. Exit Regedit.exe.
    08. Control Panel / Network and Dial-up Connections.
    09. Right-click Local Area Connection and press Properties.
    10. Select Internet Protocol (TCP/IP) and press Uninstall.
    11. After uninstalling TCP/IP, shutdown and restart your computer.
    12. If TCP/IP is NOT automatically re-installed, use Control Panel / Network and Dial-up Connections.
    13. Right-click Local Area Connection and press Properties.
    14. Press Install.
    15. Press Protocol / Add.
    16. Select Internet Protocol (TCP/IP) under Network Protocol, possibly under Microsoft, and press OK.
    17. After the TCP/IP install, power off and power on your external modem, or shutdown and restart your computer.


    Before trying all that above just try reseting it

    go to start run type cmd and hit enter at the dos prompt type

    netsh int ip reset c:\resetlog.txt


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