Esat Contract?

Mr Burns

I signed up to esats internet/calls bundle dealy in April. To date I have not received a bill from them. They have not yet sent me a contract to sign or a DD mandate. Can I back of a contract that they have not given me the terms & Conditions etc?

Is a DD without a signature valid?

Thanks

Burns

Sleipnir

the bank can't authorise a DD without your signature. However, that doesn't neccessarily mean that you won't have to pay for the calls you made.
Not at all.....

JTMan

Esats billing strikes again.
This has happened to 100's of people with Esat before. One person got a bill the size of a parcel after 1 year.

Call Esat BT on 1904 and sort it out before the bill gets out of hand.

Mr Burns

Sleipnir wrote:

the bank can't authorise a DD without your signature. However, that doesn't neccessarily mean that you won't have to pay for the calls you made.
Not at all.....

They have taken €55 without sending a bill or me signing the DD mandate.

Tom Dunne

Sleipnir wrote:

the bank can't authorise a DD without your signature.

They can actually. I set up a direct debit with Eircon over the phone, without need for signing anything, and they have begun siphoning money from me. A verbal instruction is now all that is required (seeing as they record all phone conversations).

Our man in Havana

tom dunne wrote:

They can actually. I set up a direct debit with Eircon over the phone, without need for signing anything, and they have begun siphoning money from me. A verbal instruction is now all that is required (seeing as they record all phone conversations).

Can't you still go into the bank and cancel the instruction?

I don't see how they can hold someone to a contract if they have not recived a copy of it. Cant read out all the terms and conditions over the phone.

Ruu_Old

beware of Esats "contracts", signed up with them for Netsmart. They never sent a bill or took anything out for months (i dont have time to check my statements, but why should i anyway?), then call up one week to tell me a 600 euro bill is making its way out to me. They claimed a technical glitch happened which was why no money was debited and wanted full payment.Morons!

Tom Dunne

Bond-007 wrote:

Can't you still go into the bank and cancel the instruction?

I don't see how they can hold someone to a contract if they have not recived a copy of it. Cant read out all the terms and conditions over the phone.

Absoloutley.

I think the direct debit would be technically different from the contract, but I agree, they can't hold you to a contract you haven't signed or seen, but they can set up a direct debit.

Victor

tom dunne wrote:

I think the direct debit would be technically different from the contract, but I agree, they can't hold you to a contract you haven't signed or seen, but they can set up a direct debit.

The probably have their T&Cs on their website.

Mr Burns

tom dunne wrote:

Absoloutley.

I think the direct debit would be technically different from the contract, but I agree, they can't hold you to a contract you haven't signed or seen, but they can set up a direct debit.

What I am going to do is this:

1. Cancel the DD
2. Change phone over to UTV, seeing as ESAT cant enforce a contract that I haven't signed or given a copy of.
3. Pay esat for what calls I made but they can whistle for any contract.

Any flaws in my plan?

Our man in Havana

Victor wrote:

The probably have their T&Cs on their website.

I doubt that would hold much water in court. Even eircom send you out an agreement to sign setting out the T&C's. If Mr. Burns never received same or signed a copy, I dpn't think that they can enforce a contract.