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Customer Representative Wanted (Work From Home)

  • 23-08-2004 11:25pm
    #1
    Registered Users, Registered Users 2 Posts: 944 ✭✭✭


    Pay Range Very negotiable depending on experience and time available, we're wide open on this one from EUR 5,000 - 20,000 a year.

    Background StatCounter isn't a traditional company we're trying to become the best and most popular web tracker in the world, but we are also trying to become a model for how a 21st century small business can be run, we want to break the old rules. We want an international work force, with international customers. Our focus is always on delivering the best possible service and value for money to our members. We are committed to getting the work done as quickly and efficiently as possible. Outstanding ability is rewarded, and we'll need your ideas and help as we grow. We like to change and adapt our ways, if it means better service for our members.

    Job Summary Business Developer / Service Monitoring / Sales Representative / Account Auditor - It's a real hands on position.

    Duties and Responsibilities

    Maintain and negotiate advertising on StatCounter.com website
    Monitor the service - immediately alert maintenance in event of any downtime
    Help members install the code into their websites
    Answer support queries via the support system, forum, emails and phone
    Upgrading and downgrading accounts
    Auditing customer accounts

    Knowledge, Skills, and Abilities

    Excellent communication skills via email, im, phone, ticket system and online forum absolutely critical and essential.
    Good common sense, flexibility and dedication
    Excellent English is essential. All foreign languages are a plus.
    Simple HTML skills and knowledge of FTP and simple updates to a website
    Ability to establish priorities, work independently, and proceed with objectives without supervision.
    Ability to handle and resolve recurring problems.

    Special Requirements Full home based job, must have stable broadband connection (preferrabily with a static ip address, but not essential) and phone.

    More details about the job and contact details all nicely formatted :)

    http://www.statcounter.com/jobs.html

    (i've got a feeling irish people will be too expensive for me at the moment - but will personally reply to all applicants)


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