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Cant acces internet with firewall turned on

  • 23-07-2004 9:53pm
    #1
    pado
    Closed Accounts Posts: 7 ✭


    When my fire wall (norton internet secrity) is turned on i can't acces the net, with it disabled it works fine! Anyone know what could be wrong?
    I let it scan for programs and give internet explorer permision but no luck.
    I have windows Xp home and a modem connection to the net.
    Thanks

    Paddy


Comments

  • #2
    Mutant_Fruit
    Closed Accounts Posts: 4,943 ✭✭✭Mutant_Fruit


    A friend of mine also has norton internet security, and i spent hours trying to troubleshoot it and his hardware firewall, trying to get programs to work.

    Of course, he wouldn't let me disable either of them, so that only one was active at any one time, so it was a huge PITA to diagnose.

    When trying to troubleshoot NOrton, i found the interface very clunky. There was no screen where a list of ALL the rules was held. You had to keep dodging between several different areas in the program, trying to see what is blocking what, and where the rule was.

    In the end, we found that his program was being blocked because norton put it in the trojan rules for some reason, and blocked it.

    My advice, the easiest thing to do is dump norton, and get Kerio Personal Firewall or Sygate firewall (a bit easier to use) and use those. They both keep all the rules on one page, thus making it a lot easier to troubleshoot.

    Anyway, in Norton, look for a rule blocking SVCHOST, i don't know where in the world it could be in nortont, but you have to let SCVHOST access the internet. Other than that, i don't know what norton is blocking, so i don't know. Kerio would show a nice list of all the rules, making it dead easy to find whats being blocked...


  • #3
    Fenster
    Closed Accounts Posts: 4,763 ✭✭✭Fenster


    Norton sucks. Tell him to uninstall it and put in the Zone Alarm or something. I work for...a well known electrical retailer...who's pushing Norton and MacAfee right now and nearly half the people who buy it come back in with some sort of problem, be it Norton changing the boot.ini (so Windows won't even boot up) or even something arcane like the firewall freezing the machine every time a new program needs access.


  • #4
    Webmonkey
    Registered Users, Registered Users 2 Posts: 9,579 ✭✭✭Webmonkey


    @pado - does it only happen with internet explorer....i mean will it work with other protocals like email, outlook work, msn messenger?


  • #5
    Stephen
    Registered Users, Registered Users 2 Posts: 18,484 ✭✭✭✭Stephen


    mutant_fruit: wtf does your friend need norton's firewall turned on for if he has a separate software firewall?

    slap him round the head


  • #6
    jozi
    Registered Users, Registered Users 2 Posts: 5,391 ✭✭✭jozi


    I've been using norton for ages now, has blocked plenty of things for me!
    Never any probs with it.
    I installed it on pado's pc, went like it did on mine but the internet just wouldn't work, outlook or messenger didn't work either.
    I connect via a network and router to the net (adsl) and he is dial-up maybe thats it?
    Anyone with sugestions?

    Jozi


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