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eircom or utv for dial-up

  • 14-07-2004 11:06am
    #1
    davelerave
    Closed Accounts Posts: 1,712 ✭✭✭


    i'm on utvs' 30 hour product at the moment . is one better than the other for connection and speed .i'm having problems with noise on the line and the connection speed is sometimes as low as 16kb's.i tried eircoms dial-up number but didn't notice much difference


Comments

  • #2
    sceptre
    Registered Users, Registered Users 2 Posts: 19,608 ✭✭✭✭sceptre


    For most people it's much of a muchness. Mind you, I never got higher than 33.6 with Eircom but got 50ish with every single other ISP I tried. Works in reverse for some people.

    Given that you're getting a magnificent 16kps or thereabouts with both Eircom and UTV it sounds like you've a shoddy line. Eircom don't do anything about that as they maintain that they owe you essentially nothing for data access.

    Phnoe them and tell them your line is crackly for voice calls (all the better if it is). Say it's intermittent but really annoying (the engineer may make a call while there and it's a good explanation why it's (temporarily) better for him). Scrunch a plastic bag next to the phone while on the call if you feel like giving the impression it's worse than it is. Put some tayto crisps in it if you go in for cheapo Hollywood special effects. In case they call back use the bag when someone rings. Get them to send someone out to check out your line. Something may come of it, something may not.


  • #3
    oscarBravo
    Technology & Internet Moderators Posts: 28,830 Mod ✭✭✭✭oscarBravo


    ^ What Sceptre said - a crap line is a crap line.

    That said, I'm aware of several people who switched from Eircom's to UTV's dialup service, and found it substantially better. YMMV.


  • #4
    Stark
    Registered Users, Registered Users 2 Posts: 21,083 ✭✭✭✭Stark


    Unfortunately it sounds like you're on a split telephone line. Legally they have to provide you with a full telephone line. I remember someone I know ringing up about that before though and they gave him an awful time saying that because he was in bogsville they could only provide him with a split line. Not sure did he get it sorted or not.


  • #5
    RicardoSmith
    Closed Accounts Posts: 8,264 ✭✭✭RicardoSmith


    What happens if you have this situation and order ISDN?


  • #6
    oscarBravo
    Technology & Internet Moderators Posts: 28,830 Mod ✭✭✭✭oscarBravo


    Originally posted by Stark
    Legally they have to provide you with a full telephone line.
    'fraid not.


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