Dell Dimension 4600i Combo RW/DVD drive troubles

eirebhoy

I recently bought a Dimension 4600i with a DVD/CDRW drive. This turned
out to be a HL-DT-ST RW/DVD GCC-4481B unit.

Whenever I try to copy an audio CD, the unit makes an image on the hard
drive, then asks for an empty CD-R. So far, so good. But whatever brand of
CD-R we feed the unit (i.e. TDK, Platinum), it keeps spitting them all out
again, asking for a blank CD-R. I then tried Real Player 10 instead of Sonic RecordNow, but this gave the same result.

I googled and found someone else with the exact same problem (I actually pasted this post from another forum) but they were advised to call Dell and ask them for a new drive if he still had the 21 day customer satisfactory period (I have it about 3 months).

Any idea's?

red_ice

I used to sell computers as part of my job and i found it hillarious that **** loads of poeple would call back saying 'EH EXCUSE ME, MY DVD/CD-RW DOESNT BURN DVD's'.

You should try deleting all that software that you have on your machine and use something more relyable. Even using the cd-r that comes with windows would be a good lil test. Id also recommend Nero ;o

gl

eirebhoy

Originally posted by red_ice
You should try deleting all that software that you have on your machine and use something more relyable. Even using the cd-r that comes with windows would be a good lil test. Id also recommend Nero

What's the software that comes with windows? The person who I pasted the opening post from tried nero with no joy.

grimloch

try alcohol, works for me, its the best copying software ive found, havent tried nero

Stephen

Windows XP comes with built in CD burning support but its not great. Previous versions of windows don't have any built in CD burning capabilities.