If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)

Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie

Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

AIB For-Ex overcharging

vinnyfitz · 2004-05-07 10:51:56

This story seems a bit wierd TBH. Can anyone tell me if AIB were quoting 1% or 0.5% to customers in their marketing bumf and terms and conditions literature during the 8 year period? If they notified the ODCA years ago that it was one thing but were telling customers the truth in all of their literature then this is a…

07-05-2004 10:51AM

#1

vinnyfitz

Closed Accounts Posts: 805 ✭✭✭

Join Date: August 2001

Posts: 636

This story seems a bit wierd TBH.
Can anyone tell me if AIB were quoting 1% or 0.5% to customers in their marketing bumf and terms and conditions literature during the 8 year period?
If they notified the ODCA years ago that it was one thing but were telling customers the truth in all of their literature then this is a relatively minor problem.

If, on the other hand all customer information stated the commission was 0.5% while actually 1% was being deducted then this is absolutely scandalous but what is even more surprising would be that none of their €14 million losing customers noticed that they were being overcharged!

I mean most of these customers are business people. Ffs don't they check their bills?

0