Sound cellar say no to credit card

9lives

This may have been answered somewhere else on the site but I couldn't find it in a search.

Can someone tell me why Sound Cellar in Nassau Street only accept cash for concert tickets? Is it some security/insurance issue?

I walked 25 minutes across town to buy two Incubus tickets and avoid paying the outrageous Ticketmaster charges, and they refused to accept a credit card. I could have gone out and got some cash but I don't see why I should have to if it doesn't suit me.

Please enlighten me...

- 9L

Dermo

they probably don't have those machine things to deal with credit cards

Draupnir

Ticketmaster only charge 1.25 extra per ticket with a credit card, you drop that much runnin for the bus

9lives

Well it was the fact that Sound Cellar specifically did not accept credit card for concert tickets - it was "cash only". I just could not understand the reasoning behind that. The implication was that if I had bought an Incubus CD I could have paid with a credit card.

And the extra charge per ticket is €3.75 on ticketmaster which I believe is 12.5% commission on a €30 ticket. I just find that obnoxious! At Sound Cellar, I think it's €1.50 per ticket which is a bit more reasonable (although why I can't buy direct from the promoter at face value is beyond me).

Cheers
- 9L

Karl Hungus

That's horse****! I've gotten tickets off them by Credit Card before.

There's something funny there indeed!? Maybe they were just trying to get some extra cash out of ya for a CD? They can indeed be right swindlers when it suits them, you just gotta stand your ground, and even demand something for a lower price than they're asking.

Though, in saying that, I seem to recall one of the lads in Zhivago's here in galway, saying something about extra charges on tickets if you pay by credit card? I'm not sure what's up with that exactly, but sound cellar being the dodgy bastards they are would surely have just run the ticket through as a CD, or something?

I think they were just trying to squeeze a bit outta ya.

Kali

don't take laser most of the time either.. then again theres 4 bank machines right aroudn the corner so its not exactly a major hassle.

Dr. Dodger

hey costs money to have a credit card machine ya know, they're not made of money!

Don't you know the price of electricity these days..WTF!!

This credit card thing must be spreading though, i was in SPAR a couple of weeks ago at Pearse station and they wouldn't take cc either, get with the times people,

we should follow the americans, laser cards accepted just about everywhere, ya can get a laser card at the drop of a hat over there and they rule!

therecklessone

Its got nothing to do with credit card machines (which they do not have by the way, just the old manual slidey type ones...ahh, haven't seen one of them in ages)

The Soundcellar charge €1 (the last time I bought a ticket, it may be the €1.50 quoted by 9lives) service charge per ticket (less than Ticketmaster do for cash transactions), and I'm led to believe that they only accept cash because if they accepted credit card payments they would have to charge you the full Ticketmaster CC charge.

Did you ask for an explanation at the time 9lives?

therecklessone

Originally posted by AngelWhore
That's horse****! I've gotten tickets off them by Credit Card before.

I couldn't tell you how many times I've seen people told that credit cards aren't accepted for tickets in the Soundcellar, so count yourself lucky.

healy001

could it have anything to do with the fact that the tickets are allocated to sound cellar from ticketmaster in the first place and they would rather that if you purchase a ticket by credit card, the credit card holders name is on the ticket, not sound cellar as it is the case. does that make sense?












does to me anyway!

r0chf0rt

I guess the reason they dont accpet credit card is that the credit card companies charge for each transaction processed. For a retailer this wouldnt be a big problem normally because of the big mark up. When you only charging a euro per ticket there isnt much scope for paying transaction fees.

9lives

r0chf0rt, spot on it seems.

One of the girls in work said that the margin on the tickets are so slight that they lose money if I pay for it by cc. Personally I think they should absorb the loss on the ticket considering the markup they make on CDs. I've only bought Andrew WK and Def Leppard tickets there before and I must have used cash on both occasions.

Cash didn't suit me on the day I went to buy the ticket, and as a creature of principle I probably would not have gone to fetch cash anyway!

Thanks for the replies, guys.

- 9L