Modem ownership IOL

giolla

I'm currently on the IOLBB connection at €49 a month.
From what i can gather, if i don't tell esat i want the cheaper
package then i'll get bumped up to the IOLBB Plus package.

I think that currently esat own the modem but it says here http://www.iol.ie/bundles/pr_bbplus.htm

that "*Modem supplied on IOL Broadband remains the property of Esat BT, modem supplied on IOL Broadband PLUS is owned by the customer. 12 Month Minimum Term contract - Terms and Conditions apply"

so if I swap to plus will I own the modem?

It make no difference really, but would be nice.

Xcellor

Having read the extract on IOL page. It would seem that we indeed do gain ownership of the modem after 12 months... How lovely of IOL. Will be good when I switch to an alternative service

X

l3rian

my pos usb modem hasnt come out of the box, but i'll still be happy to take it for free if i can change to bb+

raster

Your "IOL Broadband" agreement states that "The modem and microfilters shall at all times remain the property of Esat BT..." (sec 2.1 subsec c)

That new URL you gave refers to the modem supplied on "IOL Broadband PLUS". Your current modem was supplied on "IOL Broadband".

So they still own your modem. Nothing has changed.

SachaJ

you get a better modem on the Broadband Plus

its ethernet and USB. I wonder can I swap?

Xcellor

The router I got from IOL was both USB and Ethernet too... I joined in Feb, maybe they were already shipping dual capable ones then...

X

BlaaBoy

the way it is with iol , they will replace the modem if its faulty within 12 months , they wont after 12 months . thats why they say u can own it ..
im not 100% on this , i work for aol and thats they way they do it .

garthv

well i just rang iol today enquiring about getting an ethernet modem in exchange for the freky little blue one they gave me,as i am being bumped to being a broadband plus user does that mean i own the new ehternet modem they are going to send me?:)

SachaJ

they said no to me. Said I'd have to stump up €50

How did you get a new modem out of them?

kida

if your other one ceased to work?;) wouldn't they have to replace it. Imagine of a cup of water spilt on it or better still coke. Dunno how long you would have to wait though.

garthv

i just said i had purchased a new pc and i need a new modem
your one on the phone sadi some crap about €50 but she said it might be waved,if i pay the €50 i better own the goddamn thing or else i aint paying it

Squall

€50 for an ethernet modem aint bad......once you own it of course

Iago

Once you pay the €50 you own the modem, I paid it as soon as it became available in January, was stuck with the USB only model up until then.

gave my details over the phone, they sent out the new one and I sent back the old one, fairly painless surprisingly....

kida

Iago -what make and model is it?

Iago

It's the same crowd they use for the USB model.. Zyxel the model is 623R-T1

TBH it's fairly basic, but for €50 what would you expect!

madboy

Hi I'm on IOLBB the 49€ one but I haven't noticed any difference since we got "Bumped Up" have any of you?. I Already Bought a new modem a zoom x4 has built in firewall and uses USB and Ethernet (good for my XBOX),but, this is my point Xbox can check ur download and upload speed and I am only getting 68-70 upload and 350-380 Download download is OK but 68 is a joke anyone getting anything like this?