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Esat phone + bb, €125??

  • 02-03-2004 7:03pm
    #1
    logistic
    Registered Users, Registered Users 2 Posts: 922 ✭✭✭


    Applied for bb and the phone package over a mth ago. I recieved a letter to day stating that i have to pay €125 deposit for my home phone service. Has anyone else recieved this letter and why do i have to pay €125 deposit?

    I would ring esat but i recon ill get a faster responce here rather than having to wait 25min to be answered.


Comments

  • #2
    flogen
    Moderators, Society & Culture Moderators Posts: 10,247 Mod ✭✭✭✭flogen


    have you had your phone switched over???
    is your BB set up and everything.

    I havent heard of anything like this, and i cant imagine why they need a deposit, does it specify what for???? are you sure it isnt something like your modem or something similar.....

    Flogen


  • #3
    ejmaztec
    Registered Users, Registered Users 2 Posts: 24,229 ✭✭✭✭ejmaztec


    Could be a security deposit, like the one Esat threaten you with on a final demand. I.E. If you don't pay up, we'll pull the plug and you'll have to give us a deposit and (was €100, I think) also be charged re-connection fee. It could also be that you live in a flat etc and they think that you might do a runner without paying their bill. What's the street value of a modem?


  • #4
    logistic
    Registered Users, Registered Users 2 Posts: 922 ✭✭✭logistic


    Gave them a call this morning regarding the €125. Was told that its a security deposit and that it is fully refundable at the end of the contract.
    The €125 is to do with the phone service not the broadband.

    Also recieved the modem today after signing up nearly a mth ago :D


  • #5
    Richard Dower
    Banned (with Prison Access) Posts: 21,634 ✭✭✭✭Richard Dower


    Originally posted by logistic
    Applied for bb and the phone package over a mth ago. I recieved a letter to day stating that i have to pay €125 deposit for my home phone service. Has anyone else recieved this letter and why do i have to pay €125 deposit?

    I would ring esat but i recon ill get a faster responce here rather than having to wait 25min to be answered.


    Are you living in rented accomodation?, €ircom tried to do same with me and had the cheek to ask for €130.


  • #6
    sceptre
    Registered Users, Registered Users 2 Posts: 19,608 ✭✭✭✭sceptre


    Originally posted by logistic
    Gave them a call this morning regarding the €125. Was told that its a security deposit and that it is fully refundable at the end of the contract.
    Hmmm, that's a bit much (not the amount, what they do with it). Even the deposit new customers have to pay Eircom and the one they have to pay vodafone on prepay if they don't have a landline (assuming this one still exists) is credited against your bill. I may be being pernickity for the sake of it but did they say "refunded" or "refundable"?

    (incidentally they didn't ask me for a "security deposit" when I first switched to Esat CPS. I didn't bother paying Eircom the deposit either, no-one ever came back to ask for it)


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