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Problem with Explorer

  • 02-03-2004 4:15pm
    #1
    pdh
    Closed Accounts Posts: 53 ✭✭


    For some reason and without warning, I can't use Explorer on my Dell at home. It keeps popping up with an error message and asking do I wan to send it to Microsoft.
    The only unusual thing I noticed was that in the past two weeks, some kind of search engine page would open up and I could not close it down without going offline.

    What should I do ?

    Delete the Explorer program file and install it again or what ?


Comments

  • #2
    UnrealQueen
    Registered Users, Registered Users 2 Posts: 2,190 ✭✭✭UnrealQueen


    Use System Restore. It's great for any problem.:D


  • #3
    Fionn101
    Registered Users, Registered Users 2 Posts: 719 ✭✭✭Fionn101


    Yeah , reinstall, you don;t want to have probs with explorer as it's core util , so go for a reinstall / repair and fix the prob, else you'll see more and more when any app references the explorer module

    rafters,

    Fionn


  • #4
    pdh
    Closed Accounts Posts: 53 ✭✭pdh


    Lads,
    Thanks for the advise about the Restore option.

    Just one further question, will I loose all my data files if I run restore ? If so then I guess I will have to get a lend of an external hard drive to backup all the data before Restore.


  • #5
    Winters
    Registered Users, Registered Users 2 Posts: 14,761 ✭✭✭✭Winters


    By the sounds of things it is possibly just some spyware/adware that you have picked up. No real need to do a system restore yet.

    Download Spybot and run that. It will find any spyware software on your machine and remove it. That should solve your problems if its spyware/adware related. If yo still get the error when opening Internet Explorer just do a reinstall of Internet Explorer. You should have it on the Windows CD [Dell might not have given you this], if not you can download it from the Microsoft website or grab a copy of PC Live or some other PC mag which may have it.

    Also get yourself Mozilla Firefox. Its a lot better and safer browser then Internet Explorer. Also, lets not forget to run a Windows Update to fix and patch and security holes you may have on Windows/Internet Explorer. sorry for all the off topic advise ;)


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