Film Four problem - no signal; others ok; any ideas?

nlgbbbblth

since yesterday we're getting the "no satellite signal being received" on Film Four, Film Four +1, Film Four Weekly and a handful of other minor channels

rang Sky last night who said they "would re-send signals"
no joy

rang them again this evenming, tried the re-set stuff etc and no joy. They say it's a dish problem.
Engineer booked for 9 days time - FEB 12 - and another day has to be taken off work:(

already had a engineer out on Jan 9 after we lost all signals

this is a pain in the arse - any tips?

should we move the dish back and forth ourselves or do we risk losing all channels?

Tony

What make of box do you have?

Originally posted by nlgbbbblth
since yesterday we're getting the "no satellite signal being received" on Film Four, Film Four +1, Film Four Weekly and a handful of other minor channels

rang Sky last night who said they "would re-send signals"
no joy

rang them again this evenming, tried the re-set stuff etc and no joy. They say it's a dish problem.
Engineer booked for 9 days time - FEB 12 - and another day has to be taken off work:(

already had a engineer out on Jan 9 after we lost all signals

this is a pain in the arse - any tips?

should we move the dish back and forth ourselves or do we risk losing all channels?

nlgbbbblth

have Pace digibox and minibox

the problem is on both

Tony

ok its either an lnb or cable problem, my money would be on lnb if you have two feeds

Originally posted by nlgbbbblth
have Pace digibox and minibox

the problem is on both

nlgbbbblth

ok thanks Tony
might have a look myself

just 2 months old

nlgbbbblth

wonder why it only affects a few channels and not the lot though?

Tony

Originally posted by nlgbbbblth
wonder why it only affects a few channels and not the lot though?

most likely because the problem is only affecting one or two transponders, take a look on www.lyngsat.com and see if you can isolate a specific frequency or frequencies.

Tony